Home > About Us > Vision, Mission and Value Statement     VISION Together we build a caring community with self-sufficiency dignity harmony happiness MISSION For our Customers To provide quality social welfare services to enable them to meet life's challenges.     For the Community To promote social and family responsibilities.     For our Staff To develop individual potential and reward results; and to empower and build an innovative, cohesive and professional team.     For Welfare Organizations To promote synergy conducive to efficient and effective service delivery. OUR VALUES Professionalism We will embrace the highest standards of integrity, endurance, knowledge and skills.     People-oriented Service We will always be sensitive to people's needs and provide timely services with respect, fairness and confidentiality.     Community Participation We will involve the community in attaining our service goals.     Effective Communication We will strive to understand and to be understood.     Continuous Improvement We will continuously strive for excellence.     2005 | Important Notices | Privacy Policy Last Review Date: 08 December 2011