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- Compassionate Rehousing

 

 Compassionate Rehousing and Alternative Housing Assistance


 

Compassionate Rehousing (CR)

CR is a form of special housing assistance, which aims at providing housing assistance to individuals and families who have genuine and imminent long-term housing needs but, owing to their social and medical needs (if applicable) under specific circumstances, have no other feasible means to solve their housing problems.  CR is different from general public rental housing (PRH) application.  It has to be assessed comprehensively by professional social workers / approved persons.  The Social Welfare Department (SWD) is responsible for recommending cases to the Housing Department (HD).  On receiving a CR recommendation, HD will arrange the client for detailed eligibility vetting and allocation of PRH unit for eligible cases.

To provide assistance to those persons, who have filed petitions for divorce, have genuine and imminent long-term housing needs and have no other feasible means to solve their housing problems owing to their social and medical needs (if applicable) under specific circumstances, as well as to help the elderly property owner-occupiers (EPOs) living in the private dilapidated buildings resolve the housing problem encountered, the Conditional Tenancy Scheme and Ex-gratia Scheme for Elderly Property Owner-occupiers have been set up under CR.  For details, please browse the following leaflets.


 

 

Alternative Housing Assistance

SWD and HD have put in place an inter-departmental referral mechanism to handle the special cases of PRH transfer, splitting of PRH tenancy, addition of family member(s) to PRH tenancy and other housing assistance for PRH tenants and PRH applicants.  Under the established mechanism, HD will conduct the eligibility assessment and approval on the applications of PRH tenants and PRH applicants.  In case some of the requests cannot be acceded to under HD’s prevailing policy while the clients may appear to have social and medical grounds (if applicable) warranting special consideration or have welfare needs, HD may make written referral to service units of SWD or approved NGOs for follow-up or relevant assistance upon obtaining consent from the clients.


 

 

Leaflets

Leaflets in Traditional Chinese, Simplified Chinese, English and Six Ethnic Minority languages can be downloaded here:

Downloading of the materials for reading and printing can be done through the use of the Adobe(R) acrobat(R) reader software which is available free at the Adobe Systems Inc. Website.

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  English version PDF Document Acrobat Document
  Traditional Chinese version PDF Document Acrobat Document
  Simplified Chinese version PDF Document Acrobat Document
  Hindi version PDF Document Acrobat Document
  Bahasa Indonesia version PDF Document Acrobat Document
  Nepali version PDF Document Acrobat Document
  Tagalog version PDF Document Acrobat Document
  Thai version PDF Document Acrobat Document
  Urdu version PDF Document Acrobat Document


 

 

Enquiries

For enquiries on CR or alternative housing assistance, please contact the Hotline of SWD at 2343 2255.

For questions on case handling for individual cases under CR or alternative housing assistance, please approach the Integrated Family Service Centres (IFSCs) / Integrated Services Centres (ISCs), Rehabilitation Service Units, Medical Social Services Units, Social Security Field Units, etc. of the SWD and the approved non-governmental organisations (NGOs) for enquiries.

Addresses, telephone numbers and operating hours of IFSCs / ISCs operated by the SWD and subvented NGOs can be downloaded here.

 PDF Document Acrobat Document  excel Ms Excel Document


 

 

Fees and Charges

Free of charge.