Service Description
The Family and Child Protective Services Units (FCPSUs) are specialized units operated by the Social Welfare Department to assist the families with the problems of child abuse and spouse battering to restore normal functioning and to safeguard the interest of the children affected by custody/guardianship disputes and referred by the Courts.

Services for Families with Spouse Battering and Child Abuse Problems
The FCPSUs provide outreaching, investigation, early intervention, statutory protection, casework and group work services for victims, abusers and other vulnerable family members involved in child abuse and spouse battering based on their needs. Supportive services including clinical psychological services, child care services, residential child care services, residential services for abused women, family aide service etc. would also be arranged where necessary. A multi-disciplinary approach is adopted in the handling of child abuse and battered spouse cases. Multi-disciplinary case conferences on child abuse, participated by social workers, doctors, clinical psychologists, teachers, etc. are held to discuss nature of the cases and welfare plans for the abused children and their families. Besides, social workers of the FCPSUs, clinical psychologists of the Social Welfare Department and police officers of the Child Abuse Investigation Units will form Child Protection Special Investigation Team for joint investigation and video-recorded interviews for some victims of child abuse in order to reduce their trauma during the course of investigation.

The FCPSUs also launch public education programmes for the prevention of domestic violence and child abuse. Information on the FCPSUs and related publicity materials on prevention of domestic violence, including child abuse and spouse battering are listed as follows:

 Family and Child Protective Services Unit( Acrobat Document)

 Information Kit on Support Services to Victims of Spouse Battering can be downloaded here : http://www.swd.gov.hk/vs/english/promote_new.html

 Publicity Materials on Support Services to Victims of  Child Abuse can be downloaded here : http://www.swd.gov.hk/vs/english/promote_new.html

Besides, publications of 'Good Parenting, Good Children' uploaded at the website of family life education service can be downloaded at http://www.family-land.org. and TV announcements can also be viewed as follows:

Services for Families with Child Custody Issues
Social workers of the FCPSUs also safeguard the interest of the children through providing social investigation, casework and group work services and practical assistance to families and children affected by custody/guardianship disputes, and international child abduction matter.

Target Group and Application Procedures

Victims of child abuse or spouse battering, abusers and their family members may approach the FCPSUs directly for assistance. They may also be referred for services by other units of the Social Welfare Department, NGOs or other government departments.

Children and their families affected by guardianship/custody disputes or international child abduction matter are referred for services by the Courts, Department of Justice, and other concerned authorities in accordance with the relevant Ordinances.

Enquiry
Family and Child Protective Services Unit (Central  Western,Southern and Islands)
Address: Room 2313, 23/F, Southorn Centre, 130 Hennessy Road, Wan Chai, Hong Kong
Tel. No.:2835 2733
Fax No.: 3107 0051

Family and Child Protective Services Unit (Kwun Tong)
Address: Room 502, 5/F, Nan Fung Commercial Centre, 19 Lam Lok Street, Kowloon Bay, Kowloon
Tel. No.: 2707 7681
Fax No.: 2717 7453

Family and Child Protective Services Unit (Shamshuipo)
Address: G/F., Cheung Sha Wan Community Centre, 55 Fat Tseung Street, Cheung Sha Wan, Kowloon
Tel. No.: 2247 5373
Fax No.: 2729 6613

Family and Child Protective Services Unit (Tai Po and North)
Address:Room 716, 7/F, Shatin Government Offices,1 Sheung Wo Che Road, Shatin, New Territories
Tel.No.: 2158 6696
Fax No.:3104 1357

Family and Child Protective Services Unit (Tuen Mun)
Address: 4/F, On Ting / Yau Oi Community Centre, On Ting Estate, Tuen Mun, New Territories
Tel. No.: 2618 5710
Fax No.: 2618 7976

Family and Child Protective Services Unit (Yuen Long)
Address: G/F, Wah Long House, Tin Wah Estate, Tin Shui Wai, New Territories
Tel: 2445 4224
Fax: 2445 9077

Departmental Hotline: 2343 2255