Skip to main content
Social Welfare Department The Government of the Hong Kong Special Administrative RegionBrand Hong Kong
GovHK TEXT ONLY TRADITIONAL CHINESE SIMPLIFIED CHINESE Medium Size Large Size Extra Large Size SEARCH
Submit Search query SITE MAP CONTACT US
Printer Friendly

- Family and Child Protective Services


Family and Child Protective Services

Service Description

The Family and Child Protective Services Units (FCPSUs) are specialized units operated by the Social Welfare Department to assist the families with the problems of child abuse and spouse / cohabitant battering to restore normal functioning and to safeguard the interest of the children affected by custody/guardianship disputes and referred by the Courts.

 

Services for Families with Spouse / Cohabitant Battering and Child Abuse Problems

The FCPSUs provide outreaching, investigation, early intervention, statutory protection, casework and group work services for victims, abusers and other vulnerable family members involved in child abuse and spouse / cohabitant battering based on their needs. Supportive services including clinical psychological services, child care services, residential child care services, residential services for abused women, family aide service etc. would also be arranged where necessary. A multi-disciplinary approach is adopted in the handling of child abuse and spouse / cohabitant battering cases. Multi-disciplinary case conferences on child abuse, participated by social workers, doctors, clinical psychologists, teachers, etc. are held to discuss nature of the cases and welfare plans for the abused children and their families. Besides, social workers of the FCPSUs, clinical psychologists of the Social Welfare Department and police officers of the Child Abuse Investigation Units will form Child Protection Special Investigation Team for joint investigation and video-recorded interviews for some victims of child abuse in order to reduce their trauma during the course of investigation.

The FCPSUs also launch public education programmes for the prevention of domestic violence and child abuse. Information on the FCPSUs and related publicity materials on prevention of domestic violence, including child abuse and spouse / cohabitant battering are listed as follows:

Bulletin Family and Child Protective Services Unit (English version)
  Acrobat Acrobat Document word Word Document

Bulletin Family and Child Protective Services Unit (Indonesia version)
  Acrobat Acrobat Document

Bulletin Family and Child Protective Services Unit (Tagalog version)
  Acrobat Acrobat Document

Bulletin Family and Child Protective Services Unit (Thai version)
  Acrobat Acrobat Document

Bulletin Family and Child Protective Services Unit (Urdu version)
  Acrobat Acrobat Document

Bulletin Family and Child Protective Services Unit (Hindi version)
  Acrobat Acrobat Document

Bulletin Family and Child Protective Services Unit (Nepali version)
  Acrobat Acrobat Document

 

Information Kit on Support Services to Victims of Spouse / Cohabitant Battering can be downloaded here: http://www.swd.gov.hk/vs/english/promote_new.html

 

Publicity Materials on Support Services to Victims of  Child Abuse can be downloaded here : http://www.swd.gov.hk/vs/english/promote_new.html
 

Besides, publications of 'Good Parenting, Good Children' uploaded at the website of family life education service can be downloaded at http://www.family-land.org. and TV announcements can also be viewed as follows:

Hand in Hand 56k 28k
Self-protection 56k 28k
Doll & Girl 56k 28k
Unattended Children 56k 28k

Services for Families with Child Custody Issues

Social workers of the FCPSUs also safeguard the interest of the children through providing social investigation, casework and group work services and practical assistance to families and children affected by custody/guardianship disputes, and child abduction matter.

 

 

The information Kit on Support Services to Child Custody Cases can be downloaded here:

Child Custody Investigation Report (Guide for Parents)

PDF Document Acrobat Document Word Document MS Word Dcoument

 

Child Custody Investigation Report (Guide for Children)

PDF Document Acrobat Document Word Document MS Word Dcoument

 

Parenthood Goes On

PDF Document Acrobat Document Word Document MS Word Document

 

Parents of a Lifetime

PDF Document Acrobat Document Word Document MS Word Document

 

Besides, relevant information on continuing parental responsibility uploaded at the website of co-parenting can be downloaded at http://swd.gov.hk/coparenting/index_e.html

 

Target Group and Application Procedures

Victims of child abuse or spouse / cohabitant battering, abusers and their family members may approach the FCPSUs directly for assistance. They may also be referred for services by other units of the Social Welfare Department, NGOs or other government departments.

 

Children and their families affected by guardianship/custody disputes or child abduction matter are referred for services by the Courts, Department of Justice, and other concerned authorities in accordance with the relevant Ordinances.

 

   

Enquiry

Family and Child Protective Services Unit (Central  Western,Southern and Islands)
Address: Room 2313, 23/F, Southorn Centre, 130 Hennessy Road, Wan Chai, Hong Kong
Tel. No.: 2835 2733
Fax No.: 3107 0051

Family and Child Protective Services Unit (Eastern and Wanchai)
Address: Room 229, 2/F, North Point Government offices, 333 Java Road,North Point, Hong Kong
Tel. No.: 2231 5859
Fax No.: 2164 1771

Family and Child Protective Services Unit (Kwun Tong)
Address: Room 502, 5/F, Nan Fung Commercial Centre, 19 Lam Lok Street, Kowloon Bay, Kowloon
Tel. No.: 2707 7681
Fax No.: 2717 7453

Family and Child Protective Services Unit (Wong Tai Sin and Sai Kung)
Address: 3/F, Wong Tai Sin Community Centre, 104 Ching Tak Street, Wong Tai Sin, Kowloon
Tel. No.: 3188 3563
Fax No.: 3421 2535

Family and Child Protective Services Unit (Shamshuipo)
Address: G/F., Cheung Sha Wan Community Centre, 55 Fat Tseung Street, Cheung Sha Wan, Kowloon
Tel. No.: 2247 5373
Fax No.: 2729 6613

Family and Child Protective Services Unit (Kowloon City and Yau Tsim Mong)
Address: Room 803, 8/F, Kowloon Government Offices, No. 405 Nathan Road, Kowloon
Tel. No.: 3583 3254
Fax No.: 3583 3137

Family and Child Protective Services Unit (Shatin)
Address: Room 716, 7/F, Shatin Government Offices, 1 Sheung Wo Che Road, Shatin, New Territories
Tel. No.: 2158 6680
Fax No.: 2681 2557

Family and Child Protective Services Unit (Tai Po and North)
Address: 4/F, Tai Po Complex, 8 Heung Sze Wui Street, Tai Po, New Territories
Tel. No.: 3183 9323
Fax No.: 3104 1357

Family and Child Protective Services Unit (Tuen Mun)
Address: 4/F, On Ting / Yau Oi Community Centre, On Ting Estate, Tuen Mun, New Territories
Tel. No.: 2618 5710
Fax No.: 2618 7976

Family and Child Protective Services Unit (Tsuen Wan and Kwai Tsing)
Address: 21/F, Tsuen Wan Government Offices, 38 Sai Lau Kok Road, Tsuen Wan, New Territories
Tel. No.: 2940 7350
Fax No.: 2940 6421

Family and Child Protective Services Unit (Yuen Long)
Address: G/F, Wah Yuet House, Tin Wah Estate, Tin Shui Wai, Yuen Long, New Territories
Tel. No.: 2445 4224
Fax No.: 2445 9077

Departmental Hotline: 2343 2255

 

Fees and Charges

Free of charge