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- Reporting Suspected Fraud and Abuse


Reporting Suspected Fraud And Abuse

1. Reporting Suspected Fraud and Abuse of Social Security Benefits

We do our best to preserve the integrity of the social security system and guard against fraud and abuse of social security benefits. If you have any information on any person suspected to have obtained welfare payment by deception, do:
  • report to our social security field units;
  • call the Report Fraud Hotline at 2332 0101;
  • complete the 'Information Form on fraudulent claims for CSSA' and send it by post or by fax (fax no. 2718 8595). The 'Information Form' can be downloaded in this homepage or obtained from our social security field units, integrated family service centres of Social Welfare Department, district offices of the Home Affairs Department and management offices of the Housing Department; or
  • email to us at oicfit1@swd.gov.hk or oicfit2@swd.gov.hk.

Upon receipt of your report, the Department will take follow-up action according to the information provided. There is no need for you to make a duplicate report unless you have supplementary information to provide in respect of the suspected fraud cases.

Rigorous safeguards are built into the procedures of handling reports to ensure that informants' identity and information provided by informants are treated in strict confidence.  Unless the report involves suspected criminal offences, which the Department must refer to relevant law enforcement agencies, only case officers or designated officers have access to the information on a 'need-to-know' basis.


 

2.

More information (downloadable)

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Description
Information Form on fraudulent claims for Comprehensive Social Security Assistance (CSSA) PDF Document(Acrobat Document) Word Document(MSWord Document)

   
   
3. Statistics 

A. Number of reports on suspected fraud cases received from the public

Financial Year No. of fraud reports# received through Total
Report Fraud Hotline
Letter Information Form on Fraudulent Claims
2011 - 2012 2 417 965 379 3 761
2012 - 2013 1 967 730 319 3 016
2013 - 2014 1 749 734 370 2 853
2014 - 2015 1 687 715 315 2 717
2015 - 2016 1 543 866 336 2 745

2016 - 2017
(as at 31 Oct 2016)

895 431 196 1 522

# Including fraud CSSA and SSA.


B. Court result on Social Security fraud cases

Result
Financial Year Imprisonment Bound
over
Community service order
Fine Issue of
stern warning
by police
Found
not guilty
Total
2011 - 2012 184 8 52 7 1 6 258
2012 - 2013 190 7 57 3 0 3 260
2013 - 2014 267 16 40 2 1 15 341
2014 - 2015 295 14 64 5 2 11 391
2015 - 2016 165 7 41 3 2 3 221

2016 - 2017
(as at 31 Oct 2016)

95 2 13 2 1 6 119