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FAQ

Social Security

  1. Will a CSSA recipient be eligible for assistance if he/she leaves Hong Kong?
     

  2. Is it necessary to report to the Social Welfare Department in case of changes in circumstances of the CSSA applicant or his/her family member(s)? 
     

  3. How can the CSSA applicant/applicant aged 75 or above of Higher Old Age Living Allowance (OALA) applies for medical fee waiving? 
     

Raising the eligible age for the elderly CSSA from 60 to 65
(To be uploaded in due course)

Social Security

 
Q1: Will a CSSA recipient be eligible for assistance if he/she leaves Hong Kong?
 
A1: A CSSA recipient's temporary absences from Hong Kong will not affect the amount of assistance payable on condition that the total number of days of absence in a payment year (which is counted from 1 July to 30 June of the following year) does not exceed the permissible limit as follows :
 
(A) Recipients who are old or medically certified to be disabled : 180 days a year.
   
(B) Other recipients : 60 days a year. (If there are special reasons why these recipients have to leave Hong Kong for more than 60 days in a year, the permissible limit of absence from Hong Kong can be extended up to a maximum of 90 days at the discretion of Director of Social Welfare.)
 


(Note: Consideration can be given to disregarding a recipient’s absence from Hong Kong arising from paid employment outside Hong Kong on condition that there is documentary evidence to prove that working hours per month and earnings per month are no less than the prescribed level as defined by SWD.) 

Q2: Is it necessary to report to the Social Welfare Department in case of changes in circumstances of the CSSA applicant or his/her family member(s)?
 
A2: Any changes in the circumstances of a CSSA applicant or his/her family member(s) may affect his/her CSSA entitlement. Therefore, the applicant or his/her guardian/appointee should report immediately to the Social Welfare Department whenever there is a change in the information that has already been provided to the Department, which includes :
 
  • change in employment or change in income;
  • change in financial resources;
  • total value of assets exceeding the prescribed limit;
  • change in schooling conditions;
  • change in family conditions;
  • change in family expenditure;
  • absence from Hong Kong exceeding the permissible limits;
  • admission to or discharge from any residential institution; or
  • detention or imprisonment, etc.
 
Q3: How can the CSSA applicant/applicant aged 75 or above of Higher Old Age Living Allowance (OALA) applies for medical fee waiving?
 
A3: CSSA applicant and the eligible family member(s)/applicant aged 75 or above of Higher OALA are/is entitled to the waiver of medical charges at a public clinic or hospital (including the Accident & Emergency Department) during the eligible period of CSSA/Higher OALA.  Upon registration for medical treatment or admission to hospital, the CSSA applicant and/or eligible family member(s)/applicant aged 75 or above of Higher OALA should inform staff of the clinic or hospital that he/she/they is/are the recipient(s) of CSSA/Higher OALA; and produce valid identity document which was/were used for CSSA/Higher OALA application (e.g. Hong Kong Identity Card, Hong Kong Birth Certificate, Certificate of Exemption, Hong Kong Entry Permit, One-way Permit, Passport or Birth Certificate of other nations, etc.) according to the record in the Annex of “Notification of Successful Application”/“Notification of Revision of Assistance” (applicable to CSSA applicant) or “Notification of Successful Application”/“Notification of Revision of Allowance” (applicable to Higher OALA applicant), issued by the Social Welfare Department to CSSA/Higher OALA recipients.

 

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