- Central Waiting List for Subsidised Long Term Care Services

Background
To actualise the policy initiatives of 'ageing in place' and 'continuum of care' and streamline the application procedures, the Social Welfare Department has implemented a Central Waiting List for subsidised long term care services since 28 November 2003 to facilitate elders' registration of the request for subsidised long term care services at single entry points. Underpinning the Central Waiting List is a centralised registration system whereby the Standardised Care Need Assessment Management Offices serve as focal points of contact for elders to register their needs and make applications for subsidised long term care services under the welfare system which are matched in accordance with elders' care needs as ascertained by the standardised care need assessment tool.

For service users of subsidised places under the Enhanced Bought Place Scheme (EBPS) and service users of Day Care Centres for the Elderly, they may approach the referring offices listed above to raise their requests for other long term care services if the services they are receiving no longer meet their care needs.

Existing users of the following services may raise their request with their service providers for long term care services if they find the services they are receiving no longer meeting their care needs and the service providers acting as responsible workers may make appropriate referrals in respect of their users' needs: