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- Pilot Scheme on Community Care Service Voucher for the Elderly (CCSV)


Second Phase of the Pilot Scheme on Community Care Service Voucher for the Elderly (Pilot Scheme) 

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Introduction
  The Social Welfare Department (SWD) launched the First Phase of the Pilot Scheme on Community Care Service Voucher for the Elderly in September 2013.  Adopting a new funding mode, namely the 'money-following-the-user' approach, eligible elderly persons may choose community care services (CCS) that suit their individual needs with the use of Community Care Service Voucher for the Elderly (Community Voucher).  The First Phase of the Pilot Scheme ended on 31 August 2017.  The Second Phase of the Pilot Scheme has been launched on 3 October 2016, serving 18 districts of the territory with a maximum number of 7 000 vouchers.
 

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Eligibility

 

Eligible participants are elderly persons who have been assessed by SWD’s Standardised Care Need Assessment Mechanism for Elderly Services to have impairment at moderate or severe level and are waitlisting for subsidised CCS and/or residential care services (RCS) on the Central Waiting List (CWL) for Subsidised Long Term Care (LTC) Services without any kind of RCS or subsidised CCS being received.
 

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How to Apply
  SWD will send invitation letters direct to eligible elderly persons on the CWL to invite them to join the Second Phase of the Pilot Scheme.  While the eligible elderly personsNote receive the invitation letter, they may make application direct.  In case assistance is required, they may approach their responsible workers or the SWD’s Centralised Team of the Pilot Scheme on Community Care Service Voucher for the Elderly (Centralised Team).

[Note: Eligible elderly persons - elderly persons whose application dates of Subsidised LTC Services are on or before 30.6.2019.

SWD has issued invitation letters to the eligible elderly persons who are on the CWL as at 8.10.2019.  In case the eligible elderly persons have not received the invitation letters, they are welcome to contact the Centralised Team at telephone no. 3107 3013 (from Monday to Friday, 9:30 am to 1:00 pm and 2:30 pm to 5:00 pm, except public holidays).]

 

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Recognised Service Providers (RSPs) and their Services

 

A total of 153 RSPs operated by non-governmental organisations receiving subventions from SWD, non-profit-making organisations/social enterprises and private organisations having experience in providing care services for the elderly are available for choice of elderly persons.

List of RSPs of the Second Phase of the Pilot Scheme:

PDF Document (Acrobat Document)

The information of the RSPs of the Second Phase of the Pilot Scheme  

Serving District

 Download

List of Service Unit

Information of Service Unit 

(Chinese Version Only)

 Eastern PDF Document(Acrobat Document)   PDF Document(Acrobat Document)
 Wan Chai PDF Document(Acrobat Document) PDF Document(Acrobat Document)
 Central and Western PDF Document(Acrobat Document) PDF Document(Acrobat Document)
 Southern District PDF Document(Acrobat Document) PDF Document(Acrobat Document)
 Island PDF Document(Acrobat Document) PDF Document(Acrobat Document)
 Kwun Tong PDF Document(Acrobat Document) PDF Document(Acrobat Document)
 Wong Tai Sin PDF Document(Acrobat Document) PDF Document(Acrobat Document)
 Sai Kung PDF Document(Acrobat Document) PDF Document(Acrobat Document)
 Sham Shui Po PDF Document(Acrobat Document) PDF Document(Acrobat Document)
 Kowloon City PDF Document(Acrobat Document) PDF Document(Acrobat Document)
 Yau Tsim Mong PDF Document(Acrobat Document) PDF Document(Acrobat Document)
 Sha Tin PDF Document(Acrobat Document) PDF Document(Acrobat Document)
 Tai Po PDF Document(Acrobat Document) PDF Document(Acrobat Document)
 North PDF Document(Acrobat Document) PDF Document(Acrobat Document)
 Kwai Tsing PDF Document(Acrobat Document) PDF Document(Acrobat Document)
 Tsuen Wan PDF Document(Acrobat Document) PDF Document(Acrobat Document)
 Tuen Mun PDF Document(Acrobat Document) PDF Document(Acrobat Document)
 Yuen Long PDF Document(Acrobat Document) PDF Document(Acrobat Document)

 

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Details of the Second Phase of the Pilot Scheme

 

red bullet point Service Scope and Delivery Mode 
 

The scope of services under the Pilot Scheme is similar to the existing subsidised Day Care Centre for the Elderly and Enhanced Home and Community Care Services.  The services are delivered in the following three modes:

-  Centre based service (full-time or part-time)
-  Home based service
-  Centre based and Home based service (mixed mode)

Some of the RSPs also provide residential respite service.

With effect from July 2019, speech therapy service is included under the Second Phase of the Pilot Scheme as a new recognised service item.

red bullet point Service Package Values of the Second Phase of the Pilot Scheme
 
There are five service package values for the free choice of the elderly persons (According to the 2019-20 price level:  the monthly values are $9,600, $8,150, $7,260, $5,810 and $4,020) to suit their individual needs.  The service package values will be adjusted annually based on the Composite Consumer Price Index (CCPI).
 
 
 
red bullet point Co-payment Arrangement
 

There are six categories of co-payment.  Elderly persons are required to pay for the co-payment amount according to the rate of 5%, 8%, 12%, 16%, 25% or 40% of the service package value of voucher while the government will pay for the remaining amount of the service package value.  Under the “affordable users pay” principle, the less that the elderly person can afford, the more the Government subsidises.  SWD will take into account the family household income of the elderly person and his/her residing family members to conduct financial condition assessment with reference to the quarterly Median Monthly Domestic Household Income (MMDHI) released by the Census and Statistics Department so as to determine the co-payment category of the elderly person.  The family’s asset will not be assessed.

Voucher certificate holders are required to pay the co-payment amount to their selected RSPs on a monthly basis only when they start using the services.  The co-payment amount will be adjusted annually based on the CCPI.  If thereafter there should be any change in the voucher certificate holders’ financial situation or adjustment of the MMDHI, the voucher certificate holders are required to report to the Centralised Team of the Pilot Scheme on Community Care Service Voucher for the Elderly for SWD’s re-assessment of their co-payment amount.
 

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Co-payment Table for the Second Phase of the Pilot Scheme
 (effective on 1.4.2019)  

  PDF Document (Acrobat Document)
 

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Additional Services

  Elderly may purchase extra services above the service package values or outside the recognised service scope from the RSPs with their own resources.  Elderly persons may browse the service pamphlets and web-site of the RSPs or make enquiries to the RSPs.
 

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Elderly Person's Position on the CWL

  After voucher certificates are issued to the elderly persons, SWD will change the elderly persons’ applications for LTC services on the CWL into “inactive cases”.  While participating in the Pilot Scheme, the elderly persons may, if needed, request their responsible workers to reactivate their case status on the CWL for LTC services by changing the “inactive cases” to “active cases” and their waitlisting positions will follow the original application dates.
 

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Use of Vouchers

 

A voucher certificate will be issued to each eligible elderly person participating in the Pilot Scheme.  Voucher certificate holders may approach RSPs directly to purchase community care services after obtaining the Community Care Service Voucher Certificate.  If the voucher certificate holders have not been executed the voucher certificates to purchase community care services from RSPs three months after the date of issue, their voucher certificates will be void. 
 

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Service Leaflet

 

PDF Document  (Acrobat Document) (Graphical Version) Word Document (MSWord Document) (Text Only)

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Enquiry

 

 

Address

:

Centralised Team of the Pilot Scheme on Community Care Service Voucher for the Elderly
Social Welfare Department
Rooms 2601-05A, 26/F, Two Chinachem Exchange Square, 338 King's Road, North Point, Hong Kong

Telephone

:

3107 3013
(from Monday to Friday, 9:30 am to 1:00 pm and 2:30 pm to 5:00 pm, except public holidays)

Fax

:

2117 1264

E-mail

:

[email protected]