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- Family and Child Protective Services

 
 
Family and Child Protective Services
 

Service Description

The major scope of services of Family and Child Protective Services Units (FCPSUs) of the Social Welfare Department (SWD) include the following:


 

Protect children who are / have been harmed / maltreated;
 
Assist spouses / cohabitants who are / have been harmed in domestic violence and their family members to restore normal functioning; and
 
Safeguard the interests of children being affected by custody / guardianship disputes and referred by the Courts
 

        

Services Provisions

FCPSUs provide services to children in need of protection from maltreatment, spouses / cohabitants being harmed in domestic violence, perpetrators and other family members mainly through outreaching, investigation, early intervention, statutory protection, casework and group work services.  Supportive services including clinical psychological services, child care services, residential child care services, residential services for victims of domestic violence and family aide service etc. will also be arranged when necessary. 

A multi-disciplinary approach is adopted in the handling cases of child protection and domestic violence.  When a child is suspected to be harmed or maltreated, multi-disciplinary case conference(s), participated by social worker, doctor, police officer, clinical psychologist and teacher, etc. will be held to discuss about the incident nature and follow-up plan for the child and his/her family.  Besides, social workers of the FCPSUs and clinical psychologists of SWD will work with the Police for joint investigation on certain cases and to conduct video-recorded interviews for taking statement with children having been harmed / maltreated, aiming to minimising their trauma during the course of investigation. 

For prevention of domestic violence and to protect child from being harmed / maltreated, FCPSUs will launch public education programmes to arouse public attention.


 

 Service Introduction Document
   Acrobat Document  MS Word Document

 

Bulletin Family and Child Protective Services Unit (English version)
  Acrobat Service leaflet  Updated contact information

 

Bulletin Family and Child Protective Services Unit (Indonesia version)
  Acrobat Service leaflet  Updated contact information

 

Bulletin Family and Child Protective Services Unit (Tagalog version)
  Acrobat Service leaflet  Updated contact information

 

Bulletin Family and Child Protective Services Unit (Thai version)
  Acrobat Service leaflet  Updated contact information

 

Bulletin Family and Child Protective Services Unit (Urdu version)
  Acrobat Service leaflet  Updated contact information

 

Bulletin Family and Child Protective Services Unit (Hindi version)
  Acrobat Service leaflet  Updated contact information

 

Family and Child Protective Services Unit (Punjabi version)
    Service leaflet         Updated contact information 
 

 
Bulletin Family and Child Protective Services Unit (Nepali version)
  Acrobat Service leaflet  Updated contact information


 
Family and Child Protective Services Unit (Vietnamese version)
   Service leaflet   Updated contact information
  
 
You can view the publicity materials on support services to victims of child maltreatment and spouse / cohabitant battering at below website of “Support for Victims of Child Abuse, Spouse / Cohabitant Battering and Sexual Violence”:

https://www.swd.gov.hk/vs/index_e.html
   


Services for Families with Child Custody Disputes

To safeguard the interests of the children affected by custody / guardianship disputes, the social workers of FCPSUs will submit social investigation reports to the Courts, provide statutory supervision to the children in accordance with the Court Orders and render counselling and other tangible services according to their needs.

 
 

The publicity materials related to child custody disputes can be downloaded here:

Child Custody Investigation Report (Guide for Parents)

PDF Document Acrobat Document  

 

Child Custody Investigation Report (Guide for Children)

PDF Document Acrobat Document  

 

Court Report on Child Custody (Guide for Relevant Parties)

 Acrobat Document

 

Parenthood Goes On

PDF Document Acrobat Document Word Document MS Word Document

 

Besides, you can visit below thematic web page “Parenthood Goes On”for information on co-parenting and parental responsibilities :

http://swd.gov.hk/coparenting/index_e.html

 

Target Group and Application Procedures
 

Children being / having been harmed / maltreated, persons being / having been harmed in / affected by domestic violence, and their family members can approach the FCPSUs directly for assistance.  They may also be referred for services by other units of SWD, Non-governmental organisations or other government departments.
 

Children and their families being affected by disputes on custody / guardianship or child abduction matters should be referred for services by the Courts, Department of Justice, and other concerned authorities in accordance with the relevant Ordinances.

 

   

Enquiry
 

Family and Child Protective Services Unit (Central  Western,Southern and Islands)
Address: Room 2313, 23/F, Southorn Centre, 130 Hennessy Road, Wan Chai, Hong Kong
Tel. No.: 2835 2733
Fax No.: 3107 0051

 

Family and Child Protective Services Unit (Eastern and Wanchai)
Address: Room 229, 2/F, North Point Government offices, 333 Java Road,North Point, Hong Kong
Tel. No.: 2231 5859
Fax No.: 2164 1771

 

Family and Child Protective Services Unit (Kwun Tong)
Address: Unit 2101, 21/F, Kwun Tong View, 410 Kwun Tong Road, Kwun Tong, Kowloon
Tel. No.: 3586 3741
Fax No.: 2717 7453

 

Family and Child Protective Services Unit (Wong Tai Sin and Sai Kung)
Address: 3/F, Wong Tai Sin Community Centre, 104 Ching Tak Street, Wong Tai Sin, Kowloon
Tel. No.: 3188 3563
Fax No.: 3421 2535

 

Family and Child Protective Services Unit (Shamshuipo)
Address: G/F., Cheung Sha Wan Community Centre, 55 Fat Tseung Street, Cheung Sha Wan, Kowloon
Tel. No.: 2247 5373
Fax No.: 2729 6613

 

Family and Child Protective Services Unit (Kowloon City and Yau Tsim Mong)
Address: Room 803, 8/F, Kowloon Government Offices, No. 405 Nathan Road, Kowloon
Tel. No.: 3583 3254
Fax No.: 3583 3137

 

Family and Child Protective Services Unit (Shatin)
Address: Room 716, 7/F, Shatin Government Offices, 1 Sheung Wo Che Road, Shatin, New Territories
Tel. No.: 2158 6680
Fax No.: 2681 2557

 

Family and Child Protective Services Unit (Tai Po and North)
Address: 4/F, Tai Po Complex, 8 Heung Sze Wui Street, Tai Po, New Territories
Tel. No.: 3183 9323
Fax No.: 3104 1357

 

Family and Child Protective Services Unit (Tuen Mun)
Address: 4/F, On Ting / Yau Oi Community Centre, On Ting Estate, Tuen Mun, New Territories
Tel. No.: 2618 5710
Fax No.: 2618 7976

 

Family and Child Protective Services Unit (Tsuen Wan and Kwai Tsing)
Address: 21/F, Tsuen Wan Government Offices, 38 Sai Lau Kok Road, Tsuen Wan, New Territories
Tel. No.: 2940 7350
Fax No.: 2940 6421

 

Family and Child Protective Services Unit (Yuen Long)
Address: G/F, Wah Yuet House, Tin Wah Estate, Tin Shui Wai, Yuen Long, New Territories
Tel. No.: 2445 4224
Fax No.: 2445 9077

Departmental Hotline: 2343 2255

 


Fees and Charges

Free of charge