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- Outreaching Teams for Ethnic Minorities

  Outreaching Teams for Ethnic Minorities

 
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Service Description
 
The Social Welfare Department commissioned three non-governmental organisations to set up three outreaching teams for ethnic minorities (OTEM) on mainly Hong Kong Island, in Kowloon and the New Territories to proactively reach out to ethnic minorities and connect those in need with mainstream welfare services.  The outreaching team acts as a gateway to mainstream welfare services for ethnic minorities (EMs) to early identify the needy EMs for early intervention through the provision of a package of services.


 
Objectives
 
To reach out to EMs and connect the needy ones with mainstream welfare services
 
To provide services to forestall occurrence of family problems, enhance the problem solving capacity, family relationship and support network of EM service users for early integration into the local community
 
To cultivate better understanding between EMs and local residents in pursuit of social inclusion and racial harmony
 

 
Service Content
 
Outreaching service
 
Referral service
 
Group work
 
Mass programmes
 
Volunteer service
 
Counselling services -
 
Short-term intervention
Long-term casework support
 
Drop-in service / telephone enquiry service

 
Target Group
 
Ethnic Minorities especially those from Bangladesh, India, Indonesia, Nepal, Pakistan, Philippines, Thailand and Sri Lanka (excluding Non-Refoulement Claimants)

 
Contact
 
Districts (Cluster) Served Agency / Address Contact no. /
Email address

 
Central and Western, Southern, Islands,
Eastern, Wan Chai
and Kwun Tong

 
The Neighbourhood Advice-Action Council B Square Outreaching Team for Ethnic Minorities (OTEM)
26/F, Lancashire Centre, 361 Shau Kei Wan Road, Hong Kong

 
2111 0494

otem@naac.org.hk
Sham Shui Po, Kowloon City, Yau Tsim Mong,
Wong Tai Sin and Sai Kung

 
Hong Kong Christian Service M.O.T.I.ON - Multicultural Outreaching Team for InclusiON (OTEM)
Room B & C, 2/F, HQ, 450-453, Portland Street, Prince Edward, Kowloon

 
2708 2018

otem@hkcs.org
Tuen Mun, Yuen Long,
Sha Tin, Tsuen Wan,
Kwai Tsing, Tai Po and
North District

 
Hong Kong Sheng Kung Hui Outreaching Team for Multi-Cultural Community (OTEM)
L102-103, 1/F, Long Ping Shopping Centre, Long Ping Estate, Yuen Long, New Territories
(Sub-base: Room B, 1/F, 20 Shek Man Path, Kwai Chung, New Territories)


 
3614 0575

otmc@skhwc.org.hk


  
Opening hours
 
12 sessions per week, including 2 evening sessions, 1 Saturday session and 1 Sunday session.
 
Closed on public holidays.
 
For details, please refer to the opening hours of respective teams.
 


 
Application
 
Any EMs can approach the nearby team of OTEM for enquiry / assistance.


 
Service Pamphlets
 
Traditional Chinese and English versions  Acrobat Document
     Acrobat Document (Text version -
       Chinese)
     Acrobat Document (Text version - 
       English)

 
Hindi and English versions  Acrobat Document
     Acrobat Document (Text version -
       Hindi)

 
Indonesian and English versions  Acrobat Document
     Acrobat Document (Text version -
       Indonesian)

 
Nepali and English versions  Acrobat Document
     Acrobat Document (Text version -
       Nepali)

 
Punjabi and English versions  Acrobat Document
     Acrobat Document (Text version -
       Punjabi)

 
Tagalog and English versions  Acrobat Document
     Acrobat Document (Text version -
       Tagalog)

 
Thai and English versions  Acrobat Document
     Acrobat Document (Text version -     
       Thai)

 
Urdu and English versions  Acrobat Document
     Acrobat Document (Text version -
       Urdu)

 
Vietnamese and English versions  Acrobat Document
     Acrobat Document (Text version -      
       Vietnamese)