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- Traffic Accident Victims Assistance Scheme

Traffic Accident Victims Assistance (TAVA) Scheme

The scheme aims to provide speedy financial assistance to road traffic accident victims (or to their dependants in cases of death). It is non-means tested, and does not take into account the element of fault leading to the occurrence of the accident. Payments are made for personal injuries, while loss of or damage to property is not covered.

Eligibility Criteria

The accident must fall within the scope of the Traffic Accident Victims (Assistance Fund) Ordinance, Cap.229 of the Laws of Hong Kong, and has been reported to the Police.
The victim was legally permitted to remain in Hong Kong at the time of the accident.
Application must be made within 6 months after the date of the accident.
The victim died/sustained permanent disability from the accident, or the injury sustained by the victim gave rise to at least 3 days' hospitalization/sick leave as certified by a registered medical practitioner/registered Chinese medicine practitioner.

How to apply

Application form can be downloaded from this homepage for completion, and sent to the TAVA Section through the following channels:

by post/in person; or
by fax; or
by email.

Unless prevented by special circumstances, the applicant is required to attend an interview at that Section to provide relevant information and documentary proof. The applicant will be informed of the result of his application in writing.

Service Charge

No service charge is required.

Enquiries

Office:

Address:

Tel. No.:

Fax No.:

Email Address:

Opening Hours:

Traffic Accident Victims Assistance Section

Unit A-D, 8/F, China Overseas Building,

139 Hennessy Road, Wan Chai, Hong Kong

2832 4615-6

2893 8690

tavaenq@swd.gov.hk

Monday to Friday: 8:45 am to 1:00 pm

2:00 pm to 6:00 pm

Saturday, Sunday and Public Holidays: Closed

More Information (downloadable)

Downloading of the materials for reading and printing can be done through the use of the Adobe(R) acrobat(R) reader software which is available free at the Adobe Systems Inc. Website.

Description	Document Format
Traffic Accident Victims Assistance Preliminary Application Form	(Acrobat Document)	(MSWord Document)
Traffic Accident Victims Assistance Scheme - Important Information in Brief for Applicants	(Acrobat Document)	(MSWord Document)
Traffic Accident Victims Assistance Scheme Leaflet (Bilingual)	(Acrobat Document)	/
Traffic Accident Victims Assistance Scheme Payment Schedule (Annex of Leaflet)	(Acrobat Document)	(MSWord Document)
Traffic Accident Victims Assistance Scheme Leaflet (in ethnic minority languages)
- Translation in Hindi	(Acrobat Document)	/
- Translation in Indonesian	(Acrobat Document)	/
- Translation in Nepali	(Acrobat Document)	/
- Translation in Tagalog	(Acrobat Document)	/
- Translation in Thai	(Acrobat Document)	/
- Translation in Urdu	(Acrobat Document)	/
Traffic Accident Victims Assistance Fund Annual Report for the year from 1 April 2019 to 31 March 2020	(Acrobat Document)	(MSWord Document)
Information Form on Fraudulent Claims for Traffic Accident Victims Assistance (TAVA)	(Acrobat Document)	(MSWord Document)


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