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2019-20 Annual Service Provision and Statistics - Family and Child Protective Services

Service ProvisionsService Highlights and Statistics
Publicity Campaign on Strengthening Families and Combating Violence
  • A short video on the serious impact of witnessing parental conflict on the child development to help the public understand the impact of family conflict on the children and to promote co-parenting amongst separated or divorced parents for the best interest of their children.
  • 2 595 district-based public education programmes and activities with a total attendance of 98 633 had been organized by the District Social Welfare Offices.
Multi-purpose Crisis Intervention and Support Centre
  • 1 centre
  • 24 306 calls received
  • 584 sexual violence cases handled
Refuge Centres for Women
  • 5 refuge centres
  • 60.8% average utilisation rate
  • 627 cases served
Family and Child Protective Services Units
  • 11 units
  • 6 783 cases served
Victim Support Programme for Victims of Family Violence
  • 1 centre
  • 710 service users served
Support Programme for Enhancing Peaceable Relationship
  • 5 Service clusters
  • total attendance of 411
Specialised Co-parenting Support Centres (Service commencement since October 2019)
  • 5 centres
  • 257 cases served

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