| Family Life Education (FLE) | - 1 563 programmes
- 59 467 participants
|
| Departmental Hotline | |
| Integrated Family Service Centres (IFSCs) / Integrated Services Centres (ISCs) | - 65 IFSCs
- 2 ISCs
- 81 333 cases served
- 12 137 groups and programmes organised
|
| Family Aide Service | |
| Family Crisis Support Centre | - 25 697 calls received
- 1 000 persons/families in crisis served
|
| Integrated Services Team for Street Sleepers | - 750 street sleepers approached
|
| Temporary Shelter or Hostel for Street Sleepers | - 228 places
- Average utilisation rate: 73%
|
| Compassionate Rehousing | - Number of case referred to Housing Department: 249
|
| Short-term Food Assistance | - Number of cases provided with food assistance: 19 311
|
| Cross-boundary and Inter-country Social Service | - 307 cases served
- 5 587 calls received
- No. of referrals made for new arrivals to service units at Lo Wu Check Point: 645
|
| Outreaching Team for Ethnic Minorities | - 2 098 service users newly and successfully contacted through outreaching
|