2022-23 Annual Service Provision and Statistics - Family Services
| Service Provision | Service Statistics in 2022-23 |
|---|
| Family Life Education (FLE) | - 1 705 programmes
- 70 850 participants
|
| Departmental Hotline | |
| Integrated Family Service Centres (IFSCs) / Integrated Services Centres (ISCs) | - 65 IFSCs
- 2 ISCs
- 78 388 cases served
- 11 895 groups and programmes organised
|
| Family Aide Service | |
| Family Crisis Support Centre | - 20 467 calls received
- 708 persons/families in crisis served
|
| Integrated Services Team for Street Sleepers | - 1 441 street sleepers approached
|
| Temporary Shelter or Hostel for Street Sleepers | - 228 places
- Average utilisation rate: 62%
|
| Compassionate Rehousing | - Number of case referred to Housing Department: 387
|
| Short-term Food Assistance | - Number of cases provided with food assistance: 19 830
|
| Cross-boundary and Inter-country Social Service | - 421 cases served
- 5 258 calls received
- No. of referrals made for new arrivals to service units at Lo Wu Check Point: 617
|
| Outreaching Team for Ethnic Minorities | - 1 989 service users newly contacted through outreaching
|