Warning Records of RCHDs in Recent 12 Months
Central Western District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| No Record | ||||
Eastern District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| 1 | Home of Joy Limited | G/F(Portion) & 1/F, Kam Wa Building, 128E & 128F Shau Kei Wan Main Street East and 2-10 Kam Wa Street, and 1/F, Kam Wai Building, 16 Kam Wa Street, Hong Kong | Paragraph 12.4.3 in Chapter 12 of the Code of Practice for Residential Care Homes (Persons with Disabilities) Under section 34B of the Residential Care Homes (Persons with Disabilities) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHD, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the DSW, to avoid improper exposure of body parts and protect the dignity and privacy of the resident. | 23.7.2025 |
Islands District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| No Record | ||||
Kowloon City District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| No Record | ||||
Kwai Tsing District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| No Record |
Kwun Tong District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| 1 | Chung Pak Health Care Services Limited | 1/F to 6/F, 2 Cho Yuen Street, Chung Pak Health Care Services Complex, Yau Tong, Kowloon | Paragraph 11.1 in Chapter 11 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) Under section 11(2)(d)(i) of the Residential Care Homes (Persons with Disabilities) Regulation, RCHD operators must not employ any person as a health worker unless that person is a registered health worker. | 5.3.2025 |
North District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| No Record |
Sai Kung District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| No Record |
Sham Shu Po District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| 1 | The Hong Kong Society for the Blind Morning Glory Day Activity Centre cum Hostel | 3/F-4/F, 248 Nam Cheong Street, Sham Shui Po, Kowloon | Paragraph 16.2.3 in Chapter 16(Relevant Part) and Paragraph 7.1.1(Relevant Part) in Chapter 7 of the Code of Practice for Residential Care Homes (Persons with Disabilities) Residents should be provided with a safe and protected living environment and suitable equipment to ensure the provision of safe and proper care to the residents. | 20.8.2025 |
Sha Tin District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| No Record |
Southern District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| 1 | TWGHs Jockey Club Tsin Shing Day Activity Centre cum Hostel | 4/F, Block A, TWGHs Jockey Club Rehabilitation Complex, 4 Welfare Road, Aberdeen, Hong Kong | Paragraph 8.9.1 in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) An RCHD should be responsible for protecting persons with disabilities from any kind of abuse, including physical abuse. | 16.6.2025 |
| 2 | St. James’ Settlement Rehabilitation Services Greenery Residence | 2/F, Shine Skills Centre (Pokfulam), 147 Pokfulam Road, Hong Kong | Paragraph 8.9.1 (Relevant Part) & Paragraph 8.9.2 (Relevant Part) in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) An RCHD should be responsible for protecting persons with disabilities from any kind of abuse, including physical abuse. In the event of a suspected abuse incident, the RCHD shall handle the case in accordance with the “Guidelines for Handling Mentally Handicapped/Mentally Recovery Adult Abuse Cases” (the latest revised version) issued by the SWD, with a consideration to ensure the immediate safety of the person with disabilities as a matter of priority. Paragraph 8.9.5 in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) To ensure that residents are free from abuse, an RCHD should formulate effective measures and provide clear work guidelines and arrange training and supervision for staff, in order to enhance their knowledge for identifying, preventing and handling abuse incidents. | 12.9.2025 |
Tai Po District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| 1 | Hong Chi Jockey Club Pinehill Day Activity and Residential Complex | G/F to 7/F(West Wing), Hong Chi Jockey Club Pinehill Day Activity and Residential Complex, Pinehill Village, Chung Nga Road, Nam Hang, Tai Po, New Territories | Paragraph 8.9.1 in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) An RCHD should be responsible for protecting persons with disabilities from any kind of abuse, including physical abuse. Paragraph 8.9.5 in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) To ensure that residents are free from abuse, an RCHD should formulate effective measures and provide clear work guidelines and arrange training and supervision for staff, in order to enhance their knowledge for identifying, preventing and handling abuse incidents. | 8.7.2025 |
Tsuen Wan District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| 1 | Yan Chai Hospital Lei Muk Shue Rainbow Court | 4/F, Hong Shue House, Lei Muk Shue Estate, Tsuen Wan, New Territories | Paragraph 12.2.5 in Chapter 12 of the Code of Practice for Residential Care Homes (Persons with Disabilities) An RCHD should follow up the health condition of residents as needed and maintain all the relevant records. When the resident is sick, injured or there is a change in his/her health condition, a health assessment shall be made immediately with a view to arranging consultation or seeking medical/nursing opinion. The resident’s guardians/guarantors/family members/ relatives should also be informed of the condition with a record in his/her “Personal Health and Nursing Record”. | 25.4.2025 |
Tuen Mun District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| 1 | SRACP Chan Chun Ha Yee Tsui House | Butterfly Beach Park, Lung Mun Road, Tuen Mun, New Territories | Paragraph 3 in Annex 8.2 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) Unless the RCHD has obtained written consent and authorisation from the resident and his/her guardians/guarantors/family members/relatives, the operator and staff of the RCHD should not take the initiative to handle the personal financial matters of residents. The RCHD shall also establish and execute a proper monitoring mechanism in order to avoid dispute and misuse of money in residents’ bank accounts. Paragraph 8.9.1 in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) An RCHD should be responsible for protecting persons with disabilities from any kind of abuse, including physical abuse, psychological abuse, neglect, financial abuse, abandonment and sexual abuse. | 10.2.2025 |
Wan Chai District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| 1 | Baptist Oi Kwan Social Service Lok Kwan Halfway House | 4/F-5/F, 36 Oi Kwan Road, Wan Chai, Hong Kong | Paragraph 8.1 in Chapter 8 & Paragraph 9.4.3 in Chapter 9 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) RCHDs should establish an effective management system; the operator and home manager should arrange continuous on-the-job training and supervision for staff to ensure a smooth operation in providing residential care service to the residents. Paragraph 7.2.1 in Chapter 7 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) In order to ensure the safety of residents, RCHDs should provide suitable and adequate security and anti-wandering facilities, e.g. installation of digital door locks, sensory alarms, etc., thus stepping up security and supervision of their operation. Paragraph 16.2.3 in Chapter 16 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) Residents should be provided with a safe and protected living environment, and effective measures shall be implemented to prevent residents from entering prohibited areas such as the server room, rooftop, or balcony etc. | 5.6.2025 |
Wong Tai Sin District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| No Record | ||||
Yau Tsim Mong District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| 1 | Home of Orchid Heart | 2/F, Kam Tong Building, 1M-1S Waterloo Road, Yau Ma Tei, Kowloon | Paragraph 8.6 in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) An RCHD shall maintain the following records related to staff employment and attendance, and timely update the relevant information, for inspection by LORCHD at any time – An attendance record and an outdoor duty record for all staff (including relief staff/hire-of-service contract staff) to reflect the actual situation of staff-on-duty in different time periods of a day. The RCHD shall establish a management mechanism and/or update the electronic record system (where applicable), and the home manager shall verify the staff attendance record. Paragraph 9.1 in Chapter 9 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) Under section 11(1) of the Residential Care Homes (Persons with Disabilities) Regulation, the operator of an RCHD must comply with the minimum staffing requirements for different types of RCHDs stipulated in Schedule 1 to the Residential Care Homes (Persons with Disabilities) Regulation. | 29.4.2025 |
| 2 | Home of Cymbidium | Portion of Shop D on G/F & 1/F of Kam Tong Building, No. 1M-1S Waterloo Road, Kowloon | Paragraph 8.6 in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) An RCHD shall maintain the following records related to staff employment and attendance, and timely update the relevant information, for inspection by LORCHD at any time – An attendance record and an outdoor duty record for all staff (including relief staff/hire-of-service contract staff) to reflect the actual situation of staff-on-duty in different time periods of a day. The RCHD shall establish a management mechanism and/or update the electronic record system (where applicable), and the home manager shall verify the staff attendance record. Paragraph 9.1 in Chapter 9 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) Under section 11(1) of the Residential Care Homes (Persons with Disabilities) Regulation, the operator of an RCHD must comply with the minimum staffing requirements for different types of RCHDs stipulated in Schedule 1 to the Residential Care Homes (Persons with Disabilities) Regulation. | 2.5.2025 |
| 3 | Kong On Rehabilitation Centre | 4/F, Yuet Yuen Building, 19 Mongkok Road, Mongkok, Kowloon | Paragraph 8.1, Paragraph 8.4.4 and Annex 8.2 in Chapter 8, Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) RCHDs should establish an effective management system to ensure a smooth operation in providing residential care service to the residents. To avoid dispute and misuse of money in residents’ bank accounts, the RCHD should formulate guidelines and operational procedures as appropriate and shall also establish and strictly execute a proper monitoring mechanism. RCHDs shall maintain a record of every resident, including possessions or property stored or held on behalf of each resident, and shall establish and maintain a comprehensive and regularly updated record system. Paragraph 12.1 in Chapter 12, Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) In providing residential care service for persons with disabilities, an RCHD should deliver health and care services to individual residents based on their health condition and self-care ability as required. | 29.8.2025 |
Yuen Long District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| 1 | Tung Hoi Association for the Gifted Child Limited | Section A, B, C, D, E and F of Lot No. 2340 in DD No. 104, Yuen Long, New Territories (also known as Block A, B, C, D, E and F, 93 San Wai Tsuen, San Tin, Yuen Long, New Territories | Paragraph 16.2.3 in Chapter 16 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) Residents should be provided with a safe and protected living environment (e.g. sharp objects shall be kept properly at a place that is not accessible by residents). RCHDs should also formulate appropriate and effective measures to safeguard residents from any form of bullying, assault or abuse. | 27.12.2024 |