Warning Records of RCHDs in Recent 12 Months
Central Western District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| No Record | ||||
Eastern District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| No Record | ||||
Islands District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| No Record | ||||
Kowloon City District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| No Record | ||||
Kwai Tsing District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| 1 | Po Leung Kuk Padma & Hari Harilela Integrated Rehabilitation Centre | 1/F (Part) to 6/F, 310 Kwai Shing Circuit, Kwai Chung, New Territories | Paragraph 12.8.2(d)(i) in Chapter 12 of the Code of Practice for Residential Care Homes (Persons with Disabilities) RCHDs should arrange the type of milk, quantity, intervals and frequency of feeding according to the advice of medical practitioners or dietitians. | 10.7.2024 |
| 2 | Fu Hong Society Cheung Hong Home | Units 221-240, Hong Wo House, Cheung Hong Estate, Tsing Yi, New Territories | Paragraph 12.6.3 in Chapter 12 of the Code of Practice for Residential Care Homes (Persons with Disabilities) RCHDs shall strictly follow the prescriptions and the related instructions of registered medical practitioners, registered Chinese medicine practitioners or listed Chinese medicine practitioners to assist residents in using drugs. Any person shall not arbitrarily cease or change the dosages or routes of using drugs without authorisation. Medical advice should be sought if there is doubt. | 16.10.2024 |
Kwun Tong District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| 1 | Caritas Lok Wah Hostel | Units 127-138, G/F, Fai Wah House, Lok Wah (South) Estate, Kwun Tong, Kowloon | Paragraph 8.4.4 & 8.4.4(a) in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) Operators and staff of RCHDs should not take the initiative to handle the personal financial matters of residents such as paying home fees. It is even prohibited to use or withdraw money from the bank accounts of residents for paying home fees and other charges, unless the RCHD has established and executed the monitoring mechanism. The RCHD should formulate guidelines and operational procedures as appropriate, including keeping a complete and up-to-date record by a designated management/ supervisory staff member. The RCHD shall also establish and strictly execute a proper monitoring mechanism; the accounts, bills, receipts, etc. are to be checked by the home operator regularly. Paragraph 8.9.1 in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) An RCHD should be responsible for protecting persons with disabilities from any kind of abuse, including physical abuse, psychological abuse, neglect, financial abuse, abandonment and sexual abuse. | 19.9.2024 |
| 2 | Christian Family Service Centre Sheung Mei House | Unit B, 4/F, Kai Nang Integrated Rehabilitation Services Complex, 4 Fuk Tong Road, Kwun Tong, Kowloon | Paragraph 8.4.4 and 8.4.4(a) in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) Operators and staff of RCHDs should not take the initiative to handle the personal financial matters of residents such as paying home fees. It is even prohibited to use or withdraw money from the bank accounts of residents for paying home fees and other charges, unless the RCHD has established and executed the monitoring mechanism. The RCHD should formulate guidelines and operational procedures as appropriate, including keeping a complete and up-to-date record by a designated management/ supervisory staff member. The RCHD shall also establish and strictly execute a proper monitoring mechanism; the accounts, bills, receipts, etc. are to be checked by the home operator regularly. Paragraph 8.9.1 in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) An RCHD should be responsible for protecting persons with disabilities from any kind of abuse, including physical abuse, psychological abuse, neglect, financial abuse, abandonment and sexual abuse. Paragraph 8.9.5 in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) To ensure that residents are free from abuse, an RCHD should formulate effective measures and provide clear work guidelines and arrange training and supervision for staff, in order to enhance their knowledge for identifying, preventing and handling abuse incidents. | 23.9.2024 |
| 3 | Chung Pak Health Care Services Limited | 1/F to 6/F, 2 Cho Yuen Street, Chung Pak Health Care Services Complex, Yau Tong, Kowloon | Paragraph 11.1 in Chapter 11 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) Under section 11(2)(d)(i) of the Residential Care Homes (Persons with Disabilities) Regulation, RCHD operators must not employ any person as a health worker unless that person is a registered health worker. | 5.3.2025 |
North District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| No Record |
Sai Kung District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| 1 | Po Leung Kuk King Lam Hostel | G/F & 1/F, Wing B, King Yung House, King Lam Estate, Tseung Kwan O, New Territories | Paragraph 8.9.1 in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) An RCHD should be responsible for protecting persons with disabilities from any kind of abuse, including physical abuse, psychological abuse, neglect, financial abuse, abandonment and sexual abuse. Paragraph 8.9.5 in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) To ensure that residents are free from abuse, an RCHD should formulate effective measures and provide clear work guidelines and arrange training and supervision for staff, in order to enhance their knowledge for identifying, preventing and handling abuse incidents. | 23.9.2024 |
Sham Shu Po District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| No Record | ||||
Sha Tin District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| No Record |
Southern District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| No Record |
Tai Po District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| 1 | Hong Chi Pinehill Integrated Vocational Training Centre – Kwong Fuk Hostel | Units 201-235, Kwong Wai House, Kwong Fuk Estate, Tai Po, New Territories | Paragraph 8.9.1 in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) An RCHD should be responsible for protecting persons with disabilities from any kind of abuse, including physical abuse, psychological abuse, neglect, financial abuse, abandonment and sexual abuse. Paragraph 16.2.3 in Chapter 16 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) Residents should be provided with a safe and protected living environment. RCHDs should also formulate appropriate and effective measures to protect residents' privacy and dignity, and safeguard them from any form of bullying, assault or abuse. | 28.8.2024 |
Tsuen Wan District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| No Record |
Tuen Mun District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| 1 | SRACP Chan Chun Ha Yee Tsui House | Butterfly Beach Park, Lung Mun Road, Tuen Mun, New Territories | Paragraph 3 in Annex 8.2 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) Unless the RCHD has obtained written consent and authorisation from the resident and his/her guardians/guarantors/family members/relatives, the operator and staff of the RCHD should not take the initiative to handle the personal financial matters of residents. The RCHD shall also establish and execute a proper monitoring mechanism in order to avoid dispute and misuse of money in residents’ bank accounts. Paragraph 8.9.1 in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) An RCHD should be responsible for protecting persons with disabilities from any kind of abuse, including physical abuse, psychological abuse, neglect, financial abuse, abandonment and sexual abuse. | 10.2.2025 |
Wan Chai District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| 1 | Baptist Oi Kwan Social Service Lok Kwan Halfway House | 4/F-5/F, 36 Oi Kwan Road, Wan Chai, Hong Kong | Paragraph 8.1 in Chapter 8 & Paragraph 9.4.3 in Chapter 9 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) RCHDs should establish an effective management system; the operator and home manager should arrange continuous on-the-job training and supervision for staff to ensure a smooth operation in providing residential care service to the residents. Paragraph 7.2.1 in Chapter 7 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) In order to ensure the safety of residents, RCHDs should provide suitable and adequate security and anti-wandering facilities, e.g. installation of digital door locks, sensory alarms, etc., thus stepping up security and supervision of their operation. Paragraph 16.2.3 in Chapter 16 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) Residents should be provided with a safe and protected living environment, and effective measures shall be implemented to prevent residents from entering prohibited areas such as the server room, rooftop, or balcony etc. | 5.6.2025 |
Wong Tai Sin District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| No Record | ||||
Yau Tsim Mong District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| 1 | Home of Orchid Heart | 2/F, Kam Tong Building, 1M-1S Waterloo Road, Yau Ma Tei, Kowloon | Paragraph 8.6 in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) An RCHD shall maintain the following records related to staff employment and attendance, and timely update the relevant information, for inspection by LORCHD at any time – An attendance record and an outdoor duty record for all staff (including relief staff/hire-of-service contract staff) to reflect the actual situation of staff-on-duty in different time periods of a day. The RCHD shall establish a management mechanism and/or update the electronic record system (where applicable), and the home manager shall verify the staff attendance record. Paragraph 9.1 in Chapter 9 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) Under section 11(1) of the Residential Care Homes (Persons with Disabilities) Regulation, the operator of an RCHD must comply with the minimum staffing requirements for different types of RCHDs stipulated in Schedule 1 to the Residential Care Homes (Persons with Disabilities) Regulation. | 29.4.2025 |
| 2 | Home of Cymbidium | Portion of Shop D on G/F & 1/F of Kam Tong Building, No. 1M-1S Waterloo Road, Kowloon | Paragraph 8.6 in Chapter 8 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) An RCHD shall maintain the following records related to staff employment and attendance, and timely update the relevant information, for inspection by LORCHD at any time – An attendance record and an outdoor duty record for all staff (including relief staff/hire-of-service contract staff) to reflect the actual situation of staff-on-duty in different time periods of a day. The RCHD shall establish a management mechanism and/or update the electronic record system (where applicable), and the home manager shall verify the staff attendance record. Paragraph 9.1 in Chapter 9 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) Under section 11(1) of the Residential Care Homes (Persons with Disabilities) Regulation, the operator of an RCHD must comply with the minimum staffing requirements for different types of RCHDs stipulated in Schedule 1 to the Residential Care Homes (Persons with Disabilities) Regulation. | 2.5.2025 |
Yuen Long District
| # | Home Name | Home Address | Warning Item | Date of Warning Issued |
|---|---|---|---|---|
| 1 | Chuk Yuen Happy Stay Rehabilitation Centre | Sub-Section 19 of Section B of Lot No. 2369 In DD No. 104, Yuen Long, New Territories (also known as G/F-2/F, W11, Tai Yuen Villa, Castle Peak Road, Tam Mei, Yuen Long, New Territories) | Paragraph 12.4.3 in Chapter 12 of the Code of Practice for Residential Care Homes (Persons with Disabilities) Under section 34B of the Residential Care Homes (Persons with Disabilities) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHD, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the DSW, to avoid improper exposure of body parts and protect the dignity and privacy of the resident. | 22.11.2024 |
| 2 | Tung Hoi Association for the Gifted Child Limited | Section A, B, C, D, E and F of Lot No. 2340 in DD No. 104, Yuen Long, New Territories (also known as Block A, B, C, D, E and F, 93 San Wai Tsuen, San Tin, Yuen Long, New Territories | Paragraph 16.2.3 in Chapter 16 of the Code of Practice for Residential Care Homes (Persons with Disabilities) (Relevant Part) Residents should be provided with a safe and protected living environment (e.g. sharp objects shall be kept properly at a place that is not accessible by residents). RCHDs should also formulate appropriate and effective measures to safeguard residents from any form of bullying, assault or abuse. | 27.12.2024 |