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Warning Records of RCHEs in Recent 12 Months

* From 1 April 2018

#Home NameHome AddressWarning ItemDate of Warning Issued
1Lai Yan Elderly Home LimitedEntrance at G/F and 1/F, Lai Yan Lau, 42-56 Queen's Road West, Hong KongUnder Section 30 of the Residential Care Home (Elderly Persons) Regulation, the fire exits and exit routes of every residential care home shall, to the satisfaction of the Director, be kept free from obstruction and adequately illuminated.18.12.2024
2Kong On Nursing Centre Limited1/F, Western House, 164 to 170 Des Voeux Road West, Hong KongUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.9.4.2025
3Lord Kindness Elderly Care and Rehabilitation CentreFlats A-D on 1/F and flats A-D on 2/F, Shun Cheong Building, 28 Hau Wo Street, Kennedy Town, Hong KongUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.12.8.2025
4Kin Fai Gericare Centre Limited1/F, Orlins Court, 419R to 419T Queen's Road West, Hong KongUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.22.10.2025

#Home NameHome AddressWarning ItemDate of Warning Issued
1Hong Fuk Elderly CentreUnits 102, 103, 117 (and watchman room adjoining unit 117), 118, 120 to 122, 126 and 128, 1/F, Tai On Building, 57 to 87 Shau Kei Wan Road, Hong KongUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.30.12.2024
2Hong Fook Sanatorium for the Aged First Branch HomeBlocks A and B of 1/F, Fulham Court, 5 Tong Shui Road, North Point, Hong KongUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.18.2.2025
3Hong Yue Home for Aged Company Limited1/F, King's Towers, 480 King's Road, Hong KongUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.18.3.2025
4Lok-Gar for Golden Aged CitizenFlat B on 1/F, Flats A, B and C on 2/F and Flat D on 3/F, Majestic Apartments, 315 King's Road, North Point, Hong KongUnder section 33(2) of the Residential Care Homes (Elderly Persons) Regulation, a medicine that is prescribed by a registered medical practitioner, a registered Chinese medicine practitioner or a listed Chinese medicine practitioner for a resident of an RCHE may only be administered to the resident in accordance with the prescription.  An RCHE shall adhere to the proper procedures in the drug management and assisting residents in using drugs (including oral, topical and injectable drugs), including the storage and preparation of drugs, giving drugs and maintenance of drug records.2.4.2025
5Hong Fook Sanatorium for the Aged HomeFlat E, 3/F, Maylun Apartments, 23 Shu Kuk Street, North Point, Hong KongUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.18.6.2025
6Agape Nursing Centre - MarvelUnits A and B, 2/F, Marvel Building, 1R Marble Road, North Point, Hong KongUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.13.8.2025
7Hong Fook Sanatorium for the Aged HomeFlat E, 3/F, Maylun Apartments, 23 Shu Kuk Street, North Point, Hong KongUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.19.9.2025
8Kam Wah (North Point) Home for the Aged2/F & 3/F, Odeon Building, 28 Shu Kuk Street, North Point, Hong KongUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.26.9.2025

#Home NameHome AddressWarning ItemDate of Warning Issued
1Silver View Centre for the AgedG/F, Blocks 5, 6, 7 and 8, Silver View Centre, 8 Ngan Kwong Wan Road, Mui Wo, Lantau Island, New TerritoriesUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.10.1.2025
2Cheung Chau Dah Yat Nursing and Old Aged CentreG/F to 2/F of 21, 21A and 23 and G/F of 23A, Tai Sun Street, Cheung Chau, New TerritoriesUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.9.7.2025

#Home NameHome AddressWarning ItemDate of Warning Issued
1Chung Tsing Home for the AgedFlats A and B, 1/F, Riches Court, 22 Ha Heung Road, To Kwa Wan, KowloonUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.31.12.2024
2Yan Yuet Home For AgedRooms 301 to 305, 3/F, Man Kee Mansion, 86 Waterloo Road, KowloonUnder Paragraph 12.7.6(d) of Chapter 12 of the Code of Practice, before application of restraints, RCHEs should obtain written consent from registered medical practitioners, residents and guardians/guarantors/family members/relatives (Annex 12.4) prior to the application of restraints; if the residents cannot understand the use of restraints, written consent shall be obtained from registered medical practitioners and guardians/guarantors/family members/relatives of the residents.  In addition, RCHEs shall review and re-assess the need for continual restraints, the types of physical restraints and/or the scheduling for applying restraints at least once every 6 months or when there is any change in the residents’ condition, and written consent from the persons concerned must be obtained again.23.1.2025
3Long Kind HouseEntrance of G/F, and 1/F, Po Wai Building, 59 To 67 Bulkeley Street, Hung Hom, KowloonUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.6.2.2025
4Hong Kong Baptist Mr. & Mrs. Au Shue Hung Rehabilitation and Healthcare Home LimitedPart of G/F, 1/F & 3/F and whole floor of 4/F-8/F, 55 Cornwall Street, Kowloon Tong, KowloonUnder section 33(2) of the Residential Care Homes (Elderly Persons) Regulation, a medicine that is prescribed by a registered medical practitioner, a registered Chinese medicine practitioner or a listed Chinese medicine practitioner for a resident of an RCHE may only be administered to the resident in accordance with the prescription.  An RCHE shall adhere to the proper procedures in the drug management and assisting residents in using drugs (including oral, topical and injectable drugs), including the storage and preparation of drugs, giving drugs and maintenance of drug records.2.4.2025
5Hong Kong Baptist Mr. & Mrs. Au Shue Hung Rehabilitation and Healthcare Home LimitedPart of G/F, 1/F & 3/F and whole floor of 4/F-8/F, 55 Cornwall Street, Kowloon Tong, KowloonUnder section 33(2) of the Residential Care Homes (Elderly Persons) Regulation, a medicine that is prescribed by a registered medical practitioner, a registered Chinese medicine practitioner or a listed Chinese medicine practitioner for a resident of an RCHE may only be administered to the resident in accordance with the prescription.  An RCHE shall adhere to the proper procedures in the drug management and assisting residents in using drugs (including oral, topical and injectable drugs), including the storage and preparation of drugs, giving drugs and maintenance of drug records.9.6.2025
6Chung Tsing Home for the AgedFlats A and B, 1/F, Riches Court, 22 Ha Heung Road, To Kwa Wan, KowloonUnder Paragraph 8.3.3, 8.3.4, 8.4.1 and 8.4.3 of Chapter 8 of the Code of Practice.  An admission agreement shall be signed by an RCHE with the residents and/or the guardians/guarantors/family members/relatives over roles and responsibilities of both parties, rules of admission to and discharge from an RCHE, the chargeable items and refund arrangement of the home, payment arrangement and the precise amounts of all chargeable items (including services and good) and other service terms clearly stated on the admission agreement; the admission procedures such as RCHE to clearly explain to be signed by both parties, RCHE to provide copies of agreement and to inform in writing of any proposed change in fees or charges for any service or goods, should be duly observed.24.6.2025
7Tai Chung Elderly Care Centre LimitedRooms 203, 204, 205, 301 and 302, Block B, I-Feng Mansion, 237A To Kwa Wan Road, KowloonUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.17.7.2025
8Tang Tat Home for ElderShop B of G/F, and 1/F to 3/F, Richland House, 77B and 77C Waterloo Road, Mong Kok, KowloonUnder Paragraph 8.9 of Chapter 8 of the Code of Practice, RCHEs should be responsible for protecting elderly persons from any kind of abuse, including physical abuse, psychological abuse, neglect, financial abuse, abandonment and sexual abuse and shall handle the case in accordance with the "Procedural Guidelines for Handling Elder Abuse Cases" (the latest revised version) issued by the Social Welfare Department, with a consideration to ensure the immediate safety of the elderly person as a matter of priority.18.9.2025

#Home NameHome AddressWarning ItemDate of Warning Issued
1Wah Fung Nursing Centre LimitedShops 93, 94 and 95 on G/F, and UG/F, Kwai Sing Centre, 1 Wo Yi Hop Road, Kwai Chung, New TerritoriesUnder Paragraph 12.2.6 of Chapter 12 of the Code of Practice, RCHEs should have contingency arrangements in place at all times for emergencies or accidents, including the formulation of work guidelines for handling unforeseen incidents, (e.g. kinds of the emergencies, ways of immediate handling, lists of emergency contact numbers, division of work among staff, when and which staff to contact families of the residents, documentary records, etc.) and training and supervision of the competencies of staff in handling emergencies so that residents may receive proper care in case of emergencies.10.12.2024
2Fung Shing Care HomeShops 1 to 7, G/F, Kwai Loong Building, 53 to 73 Tai Loong Street, Kwai Chung, New TerritioriesUnder section 27 of the Residential Care Homes (Elderly Persons) Regulation, every residential care home shall, to the satisfaction of the Director of Social Welfare, be kept in a state of good repair.22.4.2025
3Tang Tat Home for Elder (Kwai Chung)Shop 5A on G/F, and 1/F, Hutchison Shopping Centre, Hutchison Estate, 2 Lei Muk Road and 482 Castle Peak Road - Kwai Chung, New TerritoriesUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.20.5.2025
4Hong Ning Home for the Aged1/F, 2/F and West Portion of 3/F, Shing Wah Building, 23 to 39 Shing Fong Street, Kwai Chung, New TerritoriesUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.22.5.2025
5Home R Us2/F, Fortuna House, 151 Shek Yam Road, Kwai Chung, New TerritoriesUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.21.10.2025

#Home NameHome AddressWarning ItemDate of Warning Issued
1Hon Tat Elderly Care Centre BranchShop 6 on G/F, Hiu Wah Building, 42 Hiu Kwong Street, Shops 7 and 9 on G/F and Unit 10B on 1/F, Fu Wah Court, 44 Hiu Kwong Street, Kwun Tong, KowloonUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.17.1.2025
2New Hong Tat Elderly Care CentreUnit EH02, G/F, Shun Tin Market, Shun Tin Estate, Kwun Tong, KowloonUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.4.8.2025

#Home NameHome AddressWarning ItemDate of Warning Issued
1Sha Tau Kok Home Care CenterShops A to D, G/F, Yuen Tung Lau, 200 Sha Tau Kok Road, Sha Tau Kok, New TerritoriesUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.19.12.2024
2Po Kin Home for AgedG/F of 6-10 and M/F of 8-10 Luen Cheong Street, Fanling, New TerritoriesUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.8.1.2025
3Comfort & Gratification Nursing CenterG/F, 42 To 44 Jockey Club Road, Sheung Shui, New TerritoriesUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.24.1.2025
4Comfort Home for the Elderly7/F (Portion), Kwu Tung North Multi-Welfare Services Complex, 6 Pak Sau Road, North, New TerritoriesUnder Paragraph 12.1 of Chapter 12 of the Code of Practice.  An RCHE should deliver health and care services to individual residents based on their health condition and self-care ability as required.27.6.2025
5Comfort Home for the Elderly7/F (Portion), Kwu Tung North Multi-Welfare Services Complex, 6 Pak Sau Road, North, New TerritoriesUnder Paragraph 7.5 of Chapter 7 of the Code of Practice.  Electric call bell shall be installed in each toilet cubicle and bathroom. 27.6.2025

No record

#Home NameHome AddressWarning ItemDate of Warning Issued
1Wan Luen Home For ElderlyShop E of G/F, and 1/F - 3/F, Wah Yan Mansion, 92-102 Tai Po Road, Sham Shui Po, KowloonUnder Paragraph 12.6.1 of Chapter 12 of the Code of Practice, RCHEs shall adhere to the proper procedures in the drug management and assisting residents in using drugs (including oral, topical and injectable drugs), including the storage and preparation of drugs, giving drugs and maintenance of drug records.22.1.2025
2Shun Yan Elderly Centre1/F, Lee Tak Cheong Mansion, 94-98 Yee Kuk Street, Sham Shui Po, KowloonUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.18.3.2025
3Happy Family for the Aged Limited1/F, 2/F and 4/F, No. 232, and 2/F and 4/F, No. 234 Tai Po Road, Sham Shui Po, KowloonUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.29.5.2025
4King Fok Limited1/F and 2/F, Wo Fung Building, 25B Shun Ning Road, Sham Shui Po, KowloonUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.30.7.2025

#Home NameHome AddressWarning ItemDate of Warning Issued
1The Salvation Army Lung Hang Residence for Senior CitizensUnits 341 to 360 and 421 to 460, Wing Sam House, Lung Hang Estate, Sha Tin, New TerritoriesUnder Section 11(2)(d)(i) of the Residential Care Home (Elderly Persons) Regulation, Operator shall not employ any person as a health worker unless that person is registered under section 6; and for any purpose other than employment as a health worker.14.8.2025
2Po Leung Kuk Shek Mun Home cum Day Care Centre for the ElderlyG/F (portion), and 1/F to 4/F, Shek Mun Estate Social Service Building, 18 On Muk Street, Shek Mun, Sha Tin, New TerritoriesUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.27.8.2025

#Home NameHome AddressWarning ItemDate of Warning Issued
1Wing On Home for the AgedShop B2 of G/F, 1/F and 2/F, Manly House, 105 To 113 Main Street, Ap Lei Chau, Hong KongUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.28.2.2025
2Brilliant Elderly Home Company Limited2/F, On Fai Building, 82 Old Main Street Aberdeen, Hong KongUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.25.3.2025
3Kin Pak Home for Elderly1/F and 2/F, Ocean House, 64 to 70 Old Main Street, Aberdeen, Hong KongUnder Paragraph 12.6.1 of Chapter 12 of the Code of Practice, RCHEs shall adhere to the proper procedures in the drug management and assisting residents in using drugs (including oral, topical and injectable drugs), including the storage and preparation of drugs, giving drugs and maintenance of drug records.27.6.2025
4Tak Man Nursing Centre LimitedPart of G/F & 1/F, Yee Hing Building, 150 Main Street, Ap Lei Chau, Hong KongUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.28.7.2025
5Sea View Elderly Home2/F & 3/F, Kam Heung Building, 128 Aberdeen Main Road, Hong KongUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.4.8.2025

#Home NameHome AddressWarning ItemDate of Warning Issued
1Lok Sin Tong Chu Ting Cheong Home for the Aged8 Wan Tau Street, Tai Po Market, Tai Po, New TerritoriesUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.24.12.2024
2Loyal Luck Home for Aged1/F, Tai Po Commercial Centre, 152 to 172 Kwong Fuk Road, Tai Po, New TerritoriesUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.28.5.2025
3Fuka Home for the Aged Limited2/F and 3/F, Full King Building, 4 Wan Tau Kok Lane, Tai Po, New TerritoriesUnder Paragraph 8.4.4 (a) of Chapter 8 of the Code of Practice.  To avoid dispute and misuse of money in residents' bank accounts, operators and staff of RCHEs should not take the initiative to handle the personal financial matters of residents such as paying home fees.  It is even prohibited to use or withdraw money from the bank accounts of reisdents for paying home fees and other charges, unless the RCHE has established and executed the following monitoring mechanism - (a) If the resident is of a good mental state, clear about his/her own financial conditions and capable of managing personal financial matters, subject to his/her willingness, the resident may appoint the RCHE to withdraw bank savings to pay the home fees and other charges on his/her behalf, while the RCHE shall keep a clear record of the authorisation.  The letter of authorisation shall be jointly signed by the resident, staff concerned of the RCHE and a witness.  The RCHE should formulate guidelines and operational procedures as appropriate, including keeping a complete and up-to-date record by a designated management/supervisory staff member.  The RCHE shall also establish and strictly execute a proper monitoring mechanism; the accounts, bills, receipts, etc. are to be checked by the home operator regularly.  These records and accounts shall be made available for inspection at any time by the residents, family members, inspectors of LORCHE, the caseworkers and staff concerned of the SWD.3.7.2025
4Fuka Home for the Aged Limited2/F and 3/F, Full King Building, 4 Wan Tau Kok Lane, Tai Po, New TerritoriesUnder Paragraph 8.3.5(a) of Chapter 8 of the Code of Practice.  Written consent and authorisation shall be obtained from the residents and/or the guardians/guarantors/family members/relatives with proper record in relation to each of the following matters, when arranging for admission or when it becomes necessary - (a) possessions or property stored or held on behalf of each resident by the home, including identity document(s), automated teller machine (ATM) card(s), name stamp(s), pocket money, medical follow-up card(s), Certificate(s) for Waiver of Medical Charges, Senior Citizen Card(s), Octopus card(s), etc.3.7.2025
5Loyal Luck Home for Aged1/F, Tai Po Commercial Centre, 152 to 172 Kwong Fuk Road, Tai Po, New TerritoriesUnder section 33(2) of the Residential Care Homes (Elderly Persons) Regulation, a medicine that is prescribed by a registered medical practitioner, a registered Chinese medicine practitioner or a listed Chinese medicine practitioner for a resident of an RCHE may only be administered to the resident in accordance with the prescription.  An RCHE shall adhere to the proper procedures in the drug management and assisting residents in using drugs (including oral, topical and injectable drugs), including the storage and preparation of drugs, giving drugs and maintenance of drug records.27.8.2025
6Friendly (Tai Po) Home for the Aged LimitedG/F Shop 20 and 1/F to 3/F, 88 Square, 88 Po Heung Street, Tai Po, New TerritoriesUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.4.11.2025

#Home NameHome AddressWarning ItemDate of Warning Issued
1Yuen Yuen Nursing Home Cum Day Care Centre for the Elderly (Lei Muk Shue Estate)1/F-3/F, Hong Shue House, Lei Muk Shue Estate, Tsuen Wan, New TerritoriesUnder Paragraph 14.4.5 of Chapter 14 of the Code of Practice, RCHE(NH) operators should arrange for staff to receive training and supervision related to personal care and nursing care skills (e.g. lifting/transfer, feeding, bathing, etc.) and consult the relevant guidelines and healthcare professionals' advice in order to render appropriate personal care services to residents.22.5.2025

#Home NameHome AddressWarning ItemDate of Warning Issued
1United Muslim Association of Hong Kong Haji Omar Ramju Sadick Care and Attention HomeG/F, High Block, Oi Yee House, Yau Oi Estate, Tuen Mun, New TerritoriesUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.14.4.2025
2Eternal Life Care and Attention Home LimitedG/F to 2/F, Lot 1416 and Lot 1417, DD131 (also known as Nos. 101 and 102, Leung Tin Village), Tuen Mun, New TerritoriesUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.28.5.2025
3Tin Tin Home for the Aged Limited1/F to 4/F, Far East Consortium Tuen Mun Building, 2 Yan Oi Tong Circuit, Tuen Mun, New TerritoriesUnder section 33(2) of the Residential Care Homes (Elderly Persons) Regulation, a medicine that is prescribed by a registered medical practitioner, a registered Chinese medicine practitioner or a listed Chinese medicine practitioner for a resident of an Residential Care Home for the Elderly (RCHE) may only be administered to the resident in accordance with the prescription.  An RCHE shall adhere to the proper procedures in the drug management and assisting residents in using drugs (including oral, topical and injectable drugs), including the storage and preparation of drugs, giving drugs and maintenance of drug records.12.6.2025
4Yan On Home for Aged LimitedG/F(Portion) And 1/F, Tuen King Building, 8 Tsing Hoi Circuit, Tuen Mun, New TerritoriesUnder Paragraph 12.2.6 of Chapter 12 of the Code of Practice, RCHEs should have contingency arrangements in place at all times for emergencies or accidents, including the formulation of work guidelines for handling unforeseen incidents, (e.g. kinds of the emergencies, ways of immediate handling, lists of emergency contact numbers, division of work among staff, when and which staff to contact families of the residents, documentary records, etc.) and training and supervision of the competencies of staff in handling emergencies so that residents may receive proper care in case of emergencies.17.7.2025
5Po Hing (Po Tin) Centre for Elderly LimitedShop 302, 3/F, Po Tin Shopping Centre, Po Tin Estate, Tuen Mun, New TerritoriesUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.18.7.2025

#Home NameHome AddressWarning ItemDate of Warning Issued
1Happy Always Elderly Centre Limited (the name of the Home stated on the licence has been changed to “Cheung Kai Elderly Centre Limited” since 1.8.2025)Shop 15 on G/F, and 1/F, Pao Woo Mansion, 177 To 179 Wan Chai Road, Wan Chai, Hong Kong (entrance at 51 Cross Lane)Under Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.10.12.2024
2Hong Pak Hin Elderly Home4/F, Everwin Mansion, 18 Johnston Road, Wan Chai, Hong KongUnder Paragraph 7.2.1 of Chapter 7 of the Code of Practice, in order to ensure the safety of residents, RCHEs should provide suitable security and anti-wandering facilities, e.g. installation of closed-circuit television (CCTV) systems, so as to step up supervision of the operation of RCHEs.  RCHEs should keep all furniture and equipment in good working condition.  They should also regarly inspect and maintain these facilities, perform timely repairs, replacements or renovations, and keep proper records.22.8.2025
3Hong Pak Hin Elderly Home4/F, Everwin Mansion, 18 Johnston Road, Wan Chai, Hong KongUnder Paragraph 12.1 of Chapter 12 of the Code of Practice.  An RCHE should deliver health and care services to individual residents based on their health condition and self-care ability as required.23.8.2025

#Home NameHome AddressWarning ItemDate of Warning Issued
1Conrad Care Home (Wong Tai Sin) LimitedShops 1-15, 16A & 16B on G/F and Mezzanine Floor, 128 Wan Fung Street, Wong Tai Sin, KowloonUnder Section 11(1)(b) of the Residential Care Home (Elderly Persons) Regulation, Operator must ensure to comply with the staffing requirements stipulated in Schedule 1 in relation to the residential care home.19.2.2025
2Conrad Care Home (San Po Kong) LimitedEntrance at G/F of 32 Yin Hing Street, and 1/F and 2/F of San Po Kong Mansion, 84-114 Choi Hung Road, San Po Kong, KowloonUnder Paragraph 12.6 of Chapter 12 of the Code of Practice, RCHEs shall adhere to the proper procedures in the drug management and assisting residents in using drugs (including oral, topical and injectable drugs), including the handling of drug storage and preparing drugs, giving drugs and record of drugs, use of Chinese medicines, use of proprietary/ non-prescription drugs and self-administration of drugs and drugs for home leave, etc.26.2.2025

#Home NameHome AddressWarning ItemDate of Warning Issued
1Home of Blessing2/F and 3/F, 1 Hoi Wang Road, South West Kowloon, KowloonUnder Chapter 15 of the Code of Practice, RCHE(NH)s shall adhere to the proper procedures in the drug management and assisting residents in using drugs (including oral, topical and injectable drugs), including the handling of drug storage and preparing drugs, giving drugs and record of drugs, use of Chinese medicines, use of proprietary/ non-prescription drugs and self-administration of drugs and drugs for home leave, etc.7.1.2025
2On Sum Elderly Care Centre (Mongkok) LimitedShop D1 on G/F, and 1/F, Kam Wah Building, 831A-831H and 831J-831L Canton Road, 24, 26 and 26A Pitt Street, Mong Kok, KowloonUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.20.3.2025
3Home of Blessing2/F and 3/F, 1 Hoi Wang Road, South West Kowloon, KowloonUnder Chapter 15 of the Code of Practice, RCHE(NH)s shall adhere to the proper procedures in the drug management and assisting residents in using drugs (including oral, topical and injectable drugs), including the handling of drug storage and preparing drugs, giving drugs and record of drugs, use of Chinese medicines, use of proprietary/ non-prescription drugs and self-administration of drugs and drugs for home leave, etc.27.3.2025
4Glorious Cloud Elderly Centre LimitedShop A of G/F, the whole of 1/F, 2/F and 4/F and Flats 1, 2 and 4 of 3/F, Wai Wah Building, 66 to 76 Granville Road, Tsim Sha Tsui, KowloonUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.8.4.2025
5Senior Care (Tai Wah) Elderly Care HomePart of Shop F on G/F, and 1/F to 4/F, Tai Wah House, 90, 92 and 94 Prince Edward Road West, KowloonUnder Paragraph 12.6.1 of Chapter 12 of the Code of Practice, RCHEs shall adhere to the proper procedures in the drug management and assisting residents in using drugs (including oral, topical and injectable drugs), including the storage and preparation of drugs, giving drugs and maintenance of drug records.20.5.2025
6Lok Yeung Nursing Centre LimitedFlats A and B, 1/F Wai Ching Mansion, 62 Wai Ching Street, KowloonUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.8.7.2025
7Merrily Home for the Elderly1/F, Jade Mansion, 40 Waterloo Road, Yau Ma Tei, KowloonUnder section 33(2) of the Residential Care Homes (Elderly Persons) Regulation, a medicine that is prescribed by a registered medical practitioner, a registered Chinese medicine practitioner or a listed Chinese medicine practitioner for a resident of an RCHE may only be administered to the resident in accordance with the prescription.  An RCHE shall adhere to the proper procedures in the drug management and assisting residents in using drugs (including oral, topical and injectable drugs), including the storage and preparation of drugs, giving drugs and maintenance of drug records.23.7.2025

#Home NameHome AddressWarning ItemDate of Warning Issued
1Hong Tak Institution of Old Age Limited2/F, Tai Hang Building, 1-29 Tai Lee Street, 2-28 Tai Hang Street and 10-20 Yuen Long Tung Tai Street, Yuen Long, New TerritoriesUnder section 33(2) of the Residential Care Homes (Elderly Persons) Regulation, a medicine that is prescribed by a registered medical practitioner, a registered Chinese medicine practitioner or a listed Chinese medicine practitioner for a resident of an RCHE may only be administered to the resident in accordance with the prescription.  An RCHE shall adhere to the proper procedures in the drug management and assisting residents in using drugs (including oral, topical and injectable drugs), including the storage and preparation of drugs, giving drugs and maintenance of drug records.12.12.2024
2Yan Oi Tong Tin Ka Ping Care and Attention HomeG/F & 1/F, Wah Ping House, Long Ping Estate, Yuen Long, New TerritoriesUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.20.12.2024
3Tak Hing Institution of Old Age Company LimitedLot No. 2387 SI and SJ in DD104, Yuen Long, New Territories (also known as E24 and E25, Tai Yuen Villa, Chuk Yuen, Castle Peak Road)Under section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.10.1.2025
4Chuk Yuen Home for AgedSections D to F of Lot 2370, and Lot 4710 in DD 104 (also known as E3 to E6, Tai Yuen, Chuk Yuen Tsuen, Ngau Tam Mei, Castle Peak Road), Yuen Long, New TerritoriesUnder section 33B of the Residential Care Homes (Elderly Persons) Regulation, when a personal care service is provided to, or a nursing care procedure is performed on, a resident in an RCHE, adequate facilities (e.g. partitions, curtains, etc.) or measures must be provided or taken, to the satisfaction of the Director of Social Welfare, to avoid improper exposure of body parts and protect the dignity and privacy of the resident.10.4.2025
5Hong Tak Institution of Old Age Limited2/F, Tai Hang Building, 1-29 Tai Lee Street, 2-28 Tai Hang Street and 10-20 Yuen Long Tung Tai Street, Yuen Long, New TerritoriesUnder section 30(a) of the Residential Care Homes (Elderly Persons) Regulation, the fire exits and exit routes of every residential care home shall, to the satisfaction of the Director of Social Welfare, be kept free from obstruction.14.5.2025
6Wo Shun Elderly HomeShop 2A (part) of G/F, 1/F-2/F, Man Yu Building, No. 2-14 Tai Fung Street, Yuen Long, New TerritoriesUnder Paragraph 12.7.8 of Chapter 12 of the Code of Practice, observation shall be conducted during the period of applying physical restraint(s) as follows –
It is required to closely monitor the condition of the resident during the period of using physical restraint(s).  At the same time, the physical restraint(s) shall be released for examination and allowing the resident for relaxation and body movement, checking and recording the blood circulation, skin condition, respiratory condition and degree of restraint of the resident at least once every 2 hours.  The following conditions should be observed in particular –
(i) resident's level of consciousness;
(ii) resident's emotions (e.g. resistance or low mood, or unusual emotional state);
(iii) whether there is any dislocation or loosening of the physical restraint; and
(iv) need of water and nutrition, and toileting of the resident.
The staff concerned shall keep a record and sign immediately after observing and examining the condition of every resident under restraint.  If there is any abnormality of the resident, the staff should report to the home manager/nurse/health worker immediately for further checking and assessment.  The resident should be arranged to seek medical advice timely if necessary.
9.9.2025

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