Procedures for Access to Information

• The Department has designated Chief Executive Officer (Administration)2 as the Access to Information Officer who is responsible for ensuring that requests for access to information under the Code are properly dealt with in accordance with the specified procedures.
• Requests for information or records held by the Department may be made by letter or application form obtainable from reception counters of the Headquarters, 11 District Social Welfare Offices of the Department or at all District Offices of the Home Affairs Department. Oral requests will also be accepted if the information sought is simple or readily available for distribution free of charge.
• The completed application and general enquiries related to the Code should be addressed to:

Access to Information Officer of the Department

• Other than publications which are available free of charge, a photocopying charge will be levied if an applicant wishes to obtain a copy. The standard photocopying charge (black and white copy) is HK$1.50 per photocopy on A4 size paper and HK$1.60 per photocopy on A3 size paper. Photocopying made on both sides of a sheet is counted as two copies. For obtaining information in a PDF file, the prevailing scanning charge is HK$0.50 per page. If there are other charging schemes provided by enactment or approved by the Secretary for Financial Services and the Treasury, those charging schemes will be followed. Regarding the request for information in a form for which no standard charge exists, the charge is calculated on a case-by-case basis and subject to approval of Financial Services and the Treasury Bureau.
• The above charge is subject to change from time to time.