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  2020-21 Annual Service Provision and Statistics – Family and Child Protective Services

Service Provisions
Service Highlights and Statistics
Publicity Campaign on Strengthening Families and Combating Violence  
Built upon the promotional theme of last year, “For Your Child’s Happiness Don’t Fight Please Talk”, the messages of cherishing family members and stopping violence was incorporated with a view to reminding parents, partners or family members to think twice when handling conflicts and avoid resorting to violence.
Facebook and Instagram pages named “Heart and Hut” have been set up since November 2020 to strengthen publicity on social media networks.
1 226 district-based public education programmes and activities with a total attendance of 34 086 had been organized by the District Social Welfare Offices.
Multi-purpose Crisis Intervention and Support Centre  
1 centre
25 934 calls received
558 sexual violence cases handled
Refuge Centres for Women  
5 refuge centres
55.5% average utilisation rate
617 cases served
Family and Child Protective Services Units  
11 units
7 002 cases served
Victim Support Programme for Victims of Family Violence  
1 centre
610 service users served
Support Programme for Enhancing Peaceable Relationship  
5 Service clusters
380 service users served
Specialised Co-parenting Support Centres  
5 centres
579 cases served




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