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  Cross-boundary and Inter-country Social Service

 
 

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Service Description

The International Social Service Hong Kong Branch (ISS-HK) is the only non-governmental organisation in Hong Kong receiving subvention from the Department to provide Cross-boundary and Inter-country Social Service.  The objective of the service is to help individuals and families handle and solve problems arising from geographical separation between Hong Kong and other territories of Mainland China / other countries.

 

 

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Nature of Service

Services provided include intake enquiries, counselling, 'New Arrival Connect Hotline' service, referrals, various groups and activities, etc.

 

 

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Target Group

Any individuals and families with social problems arising from geographical separation between Hong Kong and the Mainland China / other countries.

 



 

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Fee and Charges

Free of charge for counselling and casework services whereas there is fee charge for conducting social assessment outside Hong Kong in relation to preparation of social investigation report.

 



 

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Service Enquiries

If you have any enquiries, please contact ISS-HK direct.

 

Address :

2/F, North District Community Centre, 2 Lung Wan Street,
Sheung Shui, New Territories.

 

Tel. : (852) 2353 6119
Fax : (852) 2671 7100

 

Office Hours :  
Monday to Friday : 9:00am to 1:00pm, 2:00pm to 5:45pm
Saturday, Sunday and Public Holidays : Closed



 

 

 

New Arrivals Connect Hotline

 

Hong Kong:  (852) 2353 6811, (852) 6218 2187
Mainland China :  (86) 132 6816 0986
Wechat :  6218 2187, 132 6816 0986 
  6218 218713268160986
   

 

Service Hours :  
Monday to Friday : 9:00am to 1:00pm, 2:00pm to 5:45pm
Saturday, Sunday and Public Holidays : Closed

 

 

 

 

Your can also approach nearby integrated family service centre / integrated services centre for assistance.  List of Integrated Family Service Centres / Integrated Services Centres can be downloaded here.

 

 


 

 

 

 


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