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Family and Child Protective Services
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Service Description
The major scope of services of Family and Child Protective Services Units (FCPSUs) of the Social Welfare Department (SWD) include the following:
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Protect children who are / have been harmed / maltreated;
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Assist spouses / cohabitants who are / have been harmed in domestic violence and their family members to restore normal functioning; and
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Safeguard the interests of children being affected by custody / guardianship disputes and referred by the Courts
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Services Provisions
FCPSUs provide services to children in need of protection from maltreatment, spouses / cohabitants being harmed in domestic violence, perpetrators and other family members mainly through outreaching, investigation, early intervention, statutory protection, casework and group work services. Supportive services including clinical psychological services, child care services, residential child care services, residential services for victims of domestic violence and family aide service etc. will also be arranged when necessary.
A multi-disciplinary approach is adopted in the handling cases of child protection and domestic violence. When a child is suspected to be harmed or maltreated, multi-disciplinary case conference(s), participated by social worker, doctor, police officer, clinical psychologist and teacher, etc. will be held to discuss about the incident nature and follow-up plan for the child and his/her family. Besides, social workers of the FCPSUs and clinical psychologists of SWD will work with the Police for joint investigation on certain cases and to conduct video-recorded interviews for taking statement with children having been harmed / maltreated, aiming to minimising their trauma during the course of investigation.
For prevention of domestic violence and to protect child from being harmed / maltreated, FCPSUs will launch public education programmes to arouse public attention.
You can view the publicity materials on support services to victims of child maltreatment and spouse / cohabitant battering at below website of “Support for Victims of Child Abuse, Spouse / Cohabitant Battering and Sexual Violence”:
https://www.swd.gov.hk/vs/index_e.html |
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Services for Families with Child Custody Disputes
To safeguard the interests of the children affected by custody / guardianship disputes, the social workers of FCPSUs will submit social investigation reports to the Courts, provide statutory supervision to the children in accordance with the Court Orders and render counselling and other tangible services according to their needs.
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The publicity materials related to child custody disputes can be downloaded here:
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Child Custody Investigation Report (Guide for Parents)
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Child Custody Investigation Report (Guide for Children)
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Court Report on Child Custody (Guide for Relevant Parties)
Acrobat Document
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Parenthood Goes On
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Besides, you can visit below thematic web page “Parenthood Goes On”for information on co-parenting and parental responsibilities :
http://swd.gov.hk/coparenting/index_e.html
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Target Group and Application Procedures
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Children being / having been harmed / maltreated, persons being / having been harmed in / affected by domestic violence, and their family members can approach the FCPSUs directly for assistance. They may also be referred for services by other units of SWD, Non-governmental organisations or other government departments.
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Children and their families being affected by disputes on custody / guardianship or child abduction matters should be referred for services by the Courts, Department of Justice, and other concerned authorities in accordance with the relevant Ordinances.
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Enquiry
| Family and Child Protective Services Unit (Central Western,Southern and Islands) |
| Address: |
Room 2313, 23/F, Southorn Centre, 130 Hennessy Road, Wan Chai, Hong Kong |
| Tel. No.: |
2835 2733 |
| Fax No.: |
3107 0051 |
| Family and Child Protective Services Unit (Eastern and Wanchai) |
| Address: |
Room 229, 2/F, North Point Government offices, 333 Java Road,North Point, Hong Kong |
| Tel. No.: |
2231 5859 |
| Fax No.: |
2164 1771 |
| Family and Child Protective Services Unit (Kwun Tong) |
| Address: |
Unit 2101, 21/F, Kwun Tong View, 410 Kwun Tong Road, Kwun Tong, Kowloon |
| Tel. No.: |
3586 3741 |
| Fax No.: |
2717 7453 |
| Family and Child Protective Services Unit (Wong Tai Sin and Sai Kung) |
| Address: |
3/F, Wong Tai Sin Community Centre, 104 Ching Tak Street, Wong Tai Sin, Kowloon |
| Tel. No.: |
3188 3563 |
| Fax No.: |
3421 2535 |
| Family and Child Protective Services Unit (Shamshuipo) |
| Address: |
G/F., Cheung Sha Wan Community Centre, 55 Fat Tseung Street, Cheung Sha Wan, Kowloon |
| Tel. No.: |
2247 5373 |
| Fax No.: |
2729 6613 |
| Family and Child Protective Services Unit (Kowloon City and Yau Tsim Mong) |
| Address: |
Room 803, 8/F, Kowloon Government Offices, No. 405 Nathan Road, Kowloon |
| Tel. No.: |
3583 3254 |
| Fax No.: |
3583 3137 |
| Family and Child Protective Services Unit (Shatin) |
| Address: |
Room 716, 7/F, Shatin Government Offices, 1 Sheung Wo Che Road, Shatin, New Territories |
| Tel. No.: |
2158 6680 |
| Fax No.: |
2681 2557 |
| Family and Child Protective Services Unit (Tai Po and North) |
| Address: |
4/F, Tai Po Complex, 8 Heung Sze Wui Street, Tai Po, New Territories |
| Tel. No.: |
3183 9323 |
| Fax No.: |
3104 1357 |
| Family and Child Protective Services Unit (Tuen Mun) |
| Address: |
4/F, On Ting / Yau Oi Community Centre, On Ting Estate, Tuen Mun, New Territories |
| Tel. No.: |
2618 5710 |
| Fax No.: |
2618 7976 |
| Family and Child Protective Services Unit (Tsuen Wan and Kwai Tsing) |
| Address: |
21/F, Tsuen Wan Government Offices, 38 Sai Lau Kok Road, Tsuen Wan, New Territories |
| Tel. No.: |
2940 7350 |
| Fax No.: |
2940 6421 |
| Family and Child Protective Services Unit (Yuen Long) |
| Address: |
G/F, Wah Yuet House, Tin Wah Estate, Tin Shui Wai, Yuen Long, New Territories |
| Tel. No.: |
2445 4224 |
| Fax No.: |
2445 9077 |
Departmental Hotline: 2343 2255
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Fees and Charges
Free of charge
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