Skip to main content

Tender Notice

Tender Subject and Details

Tender Reference:SWDT032026
Procuring Department:Social Welfare Department
Subject:Administering and Delivery of Assistance for Non-refoulement Claimants
Description:To administer and deliver assistance for non-refoulement claimants for a period of three years from the commencement date to be specified in the memorandum of acceptance.
Quantity:To serve the number of Service Users at any one time during the Contract at about 5 100 for Kowloon City and Yau Tsim Mong Region (Contract A); 4 500 for Hong Kong, Kowloon and Islands Region (excluding Kowloon City and Yau Tsim Mong) (Contract B); and 3 200 for New Territories Region (Contract C) (the Government of the Hong Kong Special Administrative Region of the People’s Republic of China is not obliged to provide such number of Service Users under the Contract).
Tender Closing Date and Time:12:00 noon (Hong Kong time) on 31 July 2026 (Friday)
Collection of Tender Documents:The tender documents are obtainable from the Family and Child Welfare Branch, Social Welfare Department at Room 721, 7/F, Wu Chung House, 213 Queen’s Road East, Wan Chai, Hong Kong.

The tender documents may also be downloaded from the e-Tendering System (e-TS) website:
https://www.ets.gov.hk/eTp_ext/views/tenderDtlsDirect.zul?token=2985f0083e87f5c6e01ba08b5e67d62e3d4e41cead7052b4ed6df1b14238a689.
Enquiries:Family and Child Welfare Branch
Social Welfare Department
Room 721,7/F, Wu Chung House,
213 Queen’s Road East,
Wan Chai, Hong Kong
Tel. No.:(852) 2892 5169
Fax No.:(852) 2833 5840
Submission of Tenders:(For Electronic Tendering) Tenders must be submitted in accordance with the terms and conditions of use and participation of the e-TS, and through the e-TS through the use of any one type of digital certificates recognised by and uploaded to the e-TS or through a code.

(For Paper-based Tendering) A tender (in triplicate) must be placed and sealed in two separate envelopes.  The “Technical Proposal” with all documents and information required therein together with one softcopy (in Microsoft Word format in an USB) of Part A – Tenderer’s Information and Part B – Service Plan of “Technical Proposal” to the Terms of Tender thereof; the “Audited Accounts” [i.e. Item (1)] and “Management Accounts” [i.e. Item (2)] of the “Financial Information”; and the duly signed “Offer to be Bound” and a “certified extract of the Tenderer’s board resolution” or other documentary evidence demonstrating the Tenderer’s authorisation and approval must be placed and sealed in one envelope; while the “Price Proposal” and “Projected Statement of Profit or Loss” and “Statement of Cash Flows” [i.e. Item (3)] of the “Financial Information” must be placed and sealed in another envelope.  Tenders must be clearly marked with the tender reference and the subject of the tender on the outside of the envelope (but should not bear any indication which may relate the tender to the tenderer) addressed to the Chairman, Central Tender Board, and be deposited in the Government Secretariat Tender Box (“Specified Tender Box”) situated at Lobby of the Public Entrance on the Ground Floor, East Wing, Central Government Offices, 2 Tim Mei Avenue, Tamar, Hong Kong before the tendering closing time.  Late tenders or tenders not deposited in the Specified Tender Box will not be considered.

In case Tropical Cyclone Warning Signal No. 8 or above is hoisted, or Black Rainstorm Warning Signal or “extreme conditions” announced by the Government is/are in force, for any duration between 9:00 a.m. and 12:00 noon on the tender closing date, the tender closing time will be extended to 12:00 noon on the next working day.

In case of blockage of the public access to the location of the Specified Tender Box at any time between 9:00 a.m. and 12:00 noon on the tender closing date, the Government will announce extension of the tender closing time until further notice.  Following removal of the blockage, the Government will announce the extended tender closing time as soon as practicable.  The above announcements will be made via press releases on the website of the Information Services Department (http://www.info.gov.hk/gia/general/today.htm).
Remarks:
  1. A briefing session (conducted in Cantonese) on this tender exercise will be held as follows:
          Date: 15 June 2026 (Monday)
          Time: 3:30 p.m. to 5:00 p.m.
          Mode: Online via Zoom videoconferencing
    Tenderers who wish to attend the briefing session, please complete and send the Reply Slip in the Tender Documents by facsimile at 2833 5840 to the Social Welfare Department at or before 12:00 noon on 12 June 2026.
  2. In case Tropical Cyclone Warning Signal No. 8 or above is hoisted, or Black Rainstorm Warning Signal or “extreme conditions” announced by the Government is/are in force, for any duration at or after 12:00 noon on 15 June 2026, the briefing session will be postponed. The briefing session will be rescheduled and enrolled participants will be informed of the new arrangement in due course.
  3. This tender is not covered by the Agreement on Government Procurement of the World Trade Organization and will not involve electronic auction.
  4. Open tendering is adopted. All interested contractors/suppliers/service providers are invited to tender.
  5. The Government of the Hong Kong Special Administrative Region does not bind itself to accept the lowest tender (or the highest combined score for a tender adopting a marking scheme) or any tender, and reserves the right to negotiate with any tenderer the terms of its offer.
  6. Details of the contract award will be published on the Internet at https://www.swd.gov.hk/en/whatsnew/tenderinfo/aoc/.
  7. All time references are Hong Kong time.

Tender Reference:SWD1/5X/872/2026(2)
Procuring Department:Social Welfare Department
Subject:Provision of services for elderly persons (“the Services”) of an existing contract home (with a day care unit) located at G/F and L2 (Portion), 48 Wing Shun Street, Tsuen Wan, New Territories (“Premises of Wing Shun Street”)
Description:Residential care services and day care services to be provided in the Premises of Wing Shun Street
Capacity:A maximum number of 116 residential care places, 20 subsidised day care places and 3 obligatory day respite places
Contract Term:64 months (i.e. five years and four months)
Tender Closing Date and Time:12:00 noon (Hong Kong time) on 10 July 2026 (Friday)
Collection of Tender Documents:Tender documents and pre-addressed envelopes for the return of tenders are obtainable from the Contract Management Section of the Social Welfare Department at 6/F, West Coast International Building, 290-296 Un Chau Street, Sham Shui Po, Kowloon.

Tender documents can also be downloaded from e-Tendering System (“e-TS”) website:-
https://www.ets.gov.hk/eTp_ext/views/tenderDtlsDirect.zul?token=410b2163df9846366830c6402fc4ac7e3d4e41cead7052b4ed6df1b14238a689
Enquiries:Contract Management Section
Social Welfare Department
6/F, West Coast International Building
290-296 Un Chau Street
Sham Shui Po, Kowloon
Tel. No.:(852) 2154 3040
Fax No.:(852) 2574 7269
Submission of Tenders:For Paper Based Tender Submission

A tender must be placed and sealed in two separate envelopes.  The “Tender Form”, the “Offer to be Bound”, the “Non-collusive Tendering Certificate”, the “Technical Proposal” and related annexes, as well as the “Financial Information Submission” must be placed and sealed in one envelope while the “Volume Proposal” must be placed and sealed in another envelope.

Tenders must be clearly marked with the tender reference and the subject of the tender on the outside of the envelopes (but should not bear any indication which may relate the tender to the tenderer), addressed to the Chairman, Central Tender Board, and be deposited in the Government Secretariat Tender Box situated at the Lobby of the Public Entrance on the Ground Floor, East Wing, Central Government Offices, 2 Tim Mei Avenue, Tamar, Hong Kong before 12:00 noon (Hong Kong time) on 10 July 2026 (Friday).  Tenders must be deposited in the tender box as specified in this tender notice (“Specified Tender Box”) before the tender closing time.  Late tenders or tenders not deposited in the Specified Tender Box will not be considered. 

In case tropical cyclone warning signal No. 8 or above is hoisted, or a black rainstorm warning signal or “extreme conditions” announced by the Government is/are in force at any time between 9:00 a.m. and 12:00 noon (Hong Kong time) on the tender closing date, the tender closing time will be extended to 12:00 noon (Hong Kong time) on the first working day after the tropical cyclone warning signal No. 8 is lowered, or the black rainstorm warning signal or the “extreme conditions” announced by the Government has/have ceased to be in force.

In case of blockage of the public access to the location of the Specified Tender Box at any time between 9:00 a.m. and 12:00 noon (Hong Kong time) on the tender closing date, the Government will announce extension of the tender closing time until further notice.  Following removal of the blockage, the Government will announce the extended tender closing time as soon as practicable.  The above announcements will be made via press releases on the website of Information Services Department (https://www.info.gov.hk/gia/general/today.htm).


For Electronic Based Tender Submission

Tenderers can also submit the tender through e-TS before the tender closing time.  User manual is available in e-TS to guide you through the operating process at the following website:-
https://www.ets.gov.hk/eTp_ext/views/tenderDtlsDirect.zul?token=410b2163df9846366830c6402fc4ac7e3d4e41cead7052b4ed6df1b14238a689

A tender must be submitted in accordance with a two-envelope system through e-TS.  The “Offer to be Bound”, the “Non-collusive Tendering Certificate”, the “Technical Proposal” and related annexes, as well as the “Financial Information Submission” must be using “technical” as file name or other file name except “envelope2” while the “Volume Proposal” must be using file name “envelope2”.
Remarks:
  1. A briefing session (conducted in Cantonese) on this tender exercise will be held as follows:
    Date:      10 June 2026 (Wednesday)
    Time:      4:00 p.m. to 5:00 p.m.
    Venue:    Staff Development & Training Section
                   Social Welfare Department
                   Room 922, 9/F, Revenue Tower
                   5 Gloucester Road, Wan Chai
                   Hong Kong
  2. Tenderers who wish to attend the briefing session shall submit your application through a form (https://www.eservices.swd.gov.hk/#/egnp/MTI3MjQz) or an email containing the name of organisation/company, names and post titles of the nominated representatives, as well as the name, post title, email address, telephone number and facsimile number of the contact person, to cmenq@swd.gov.hk on or before 8 June 2026 at 6:00 p.m.  The Social Welfare Department reserves all rights to reject the attendance of briefing session of any person who is not an eligible potential Tenderer and will not entertain onsite or late enrollment.
  3. In case tropical cyclone warning signal No. 8 or above is hoisted, or a black rainstorm warning signal or “extreme conditions” announced by the Government is/are in force at any time during the two hours prior to the start of briefing session, the briefing session will be postponed.  The briefing session will be rescheduled and enrolled participants will be informed of the new arrangement in due course.
  4. This tender is NOT covered by the Agreement on Government Procurement of the World Trade Organization.
  5. Open tendering is adopted.  All interested contractors/suppliers/service providers are invited to tender.
  6. The Government of the Hong Kong Special Administrative Region does not bind itself to accept the tender with the highest score or any tender, and reserves the right to negotiate with any tenderer about the terms of the offer.
  7. Details of the contract award will be published on the Internet at https://www.swd.gov.hk/en/whatsnew/tenderinfo/aoc/.

Tender Reference:SWDT022026
Procuring Department:Social Welfare Department
Subject:Provision of Software Maintenance Service to the Social Welfare Department
Description:To provide software maintenance service to the Social Welfare Department
Quantity:1 job
Tender Closing Date and Time:12:00 noon (time) on 25 June 2026 (date) (Hong Kong time)
Collection of Tender Documents:The tender documents may be downloaded from the e-Tender Box (ETB) of the Procurement and Contract Management System (PCMS) or may be collected from the Information Systems & Technology Branch of the Social Welfare Department at Room 1002, 10/F, Skyline Tower, 39 Wang Kwong Road, Kowloon Bay, Kowloon, Hong Kong.

Information about electronic tendering is available on ETB website (https://pcms2.gld.gov.hk).
Enquiries:Information Systems & Technology Branch
Social Welfare Department
Room 1002, 10/F, Skyline Tower,
39 Wang Kwong Road, 
Kowloon Bay, Kowloon, 
Hong Kong
Tel. No.:(852) 3421 2542
Fax No.:(852) 2136 8733
Submission of Tenders:(For Electronic Tendering) Tenders must be submitted in accordance with the terms and conditions of use of the PCMS and e-Tender Box, and through the e-Tender Box through the use of any one type of digital certificates recognised by and uploaded to the e-Tender Box or through an identification code.

(For Paper-based Tendering) Tenders must be clearly marked with the tender reference and the subject of the tender on the outside of the envelope (but should not bear any indication which may relate the tender to the tenderer) addressed to the Chairman, Tender Opening Committee, and deposited in the Government Logistics Department Tender Box (“Specified Tender Box”) situated on the Ground Floor, North Point Government Offices, 333 Java Road, North Point, Hong Kong before the tendering closing time.  Late tenders or tenders not deposited in the Specified Tender Box will not be considered.

In case Tropical Cyclone Warning Signal No. 8 or above is hoisted, or Black Rainstorm Warning Signal or “extreme conditions” announced by the Government is/are in force, for any duration between 9:00 a.m. and 12:00 noon on the tender closing date, the tender closing time will be extended to 12:00 noon on the next working day.

In case of blockage of the public access to the location of the Specified Tender Box at any time between 9:00 a.m. and 12:00 noon on the tender closing date, the Government will announce extension of the tender closing time until further notice.  Following removal of the blockage, the Government will announce the extended tender closing time as soon as practicable.  The above announcements will be made via press releases on the website of the Information Services Department (http://www.info.gov.hk/gia/general/today.htm).
Remarks:
  1. This tender is not covered by the Agreement on Government Procurement of the World Trade Organization and will not involve electronic auction.
  2. Open tendering is adopted. All interested contractors/suppliers/service providers are invited to tender.
  3. The Government of the Hong Kong Special Administrative Region does not bind itself to accept the lowest tender (or the highest combined score for a tender adopting a marking scheme or the highest tender for a revenue contract) or any tender, and reserves the right to negotiate with any tenderer the terms of its offer.
  4. Details of the contract award will be published on the Internet at https://www.swd.gov.hk/en/whatsnew/tenderinfo/aoc/.
  5. All time references are Hong Kong time.

Top