Social Welfare Department - Support for Victims of Child Abuse, Spouse / Cohabitant Battering and Sexual Violence
Services on Victim Support
In Hong Kong, a wide range of welfare services for victims of child abuse, spouse / cohabitant battering and sexual violence are provided by the Social Welfare Department (SWD), subsidized and non-subsidized non-governmental organizations (NGOs).
Family and Child Protective Services Units
The Family and Child Protective Services Units (FCPSUs) of SWD are specialized units manned by experienced social workers. They provide a co-ordinated package of one-stop services including outreaching, social investigation, crisis intervention, statutory protection, intensive individual and group treatment to victims of child abuse and spouse / cohabitant battering, batterers and their family members. Referrals for various services e.g. legal aid, school placement, residential placement etc. will also be made whenever necessary.
Direct application or referral by any organization to FCPSUs for services relating to child abuse and spouse / cohabitant battering cases is accepted.
Family and Child Protective
Services Unit (Central Western, Southern and Islands)
While social workers of FCPSUs will take up child abuse and spouse / cohabitant battering cases known to SWD, Integrated Family Service Centres (IFSC)/Integrated Services Centres (ISC) run by NGOs also provide counselling and
For victims of sexual violence, social workers of IFSCs/ISCs from both SWD and NGOs provide counselling services, crisis intervention, therapeutic and supportive groups, escort for report to the Police, if needed, and arrange referrals for other services including clinical psychological service, financial assistance, legal service, schooling arrangement, job placement, housing assistance (e.g. compassionate rehousing, conditional tenancy) and other community resources.
Direct application or referral by any organization to
IFSCs/ISCs is accepted. A list of IFSCs/ISCc can be
Medical Social Services
Child abuse, spouse / cohabitant battering and sexual violence cases may come to the notice of the medical social workers in public hospitals and specialist out-patient clinics through hospital personnel, police or other organizations, and through direct approach by patients or their families.
The medical social workers also provide counselling, tangible services and arrange referrals for rehabilitation, community services and so forth to help the victims of child abuse, spouse / cohabitant battering and sexual violence cases and their family members.
A list of Medical Social Services Units can be downloaded here.
The clinical psychologists of the five Clinical Psychology Units of SWD provide assessment and treatment services to abusers and victims of domestic violence and other sexual violence if they present symptoms of psychopathology. In addition, the clinical psychologists also provide consultation on the management of victims and abusers to social workers of SWD. Persons in need of clinical psychological service should approach other SWD service units for referral.
Assistance from clinical psychologists in the management of domestic and sexual violence cases is also available from some Integrated Family Services Centres and Integrated Services Centres of NGOs and major general hospitals of the Hospital Authority. The former mainly accept referrals from Integrated Family Services Centres and Integrated Services Centres, or in some instances other service units, of designated NGOs. For the latter, referrals are normally accepted from doctors or psychiatrists only. Unless they are known cases to the psychiatric services of the Hospital Authority, cases are usually followed up when they are receiving in-patient treatment only.
In collaboration with social workers, Tsui Lam Centre of Po Leung Kuk, provides Victim Support Programme to victims of family violence throughout the territories. The Programme aims at reducing their feeling of fear and helplessness by providing them a package of services ranging from information, emotional support and escort service when undergoing legal proceedings or facing sudden changes in life. You may approach your social worker for the service.
In strengthening support to the children (including abused children) serving as witnesses in criminal proceedings, the SWD in cooperation with the Police has set up the Witness Support Programme in which support persons would be arranged to accompany the abused children who have to give evidence in Court through a live television link system. The support person provides emotional support and help the child witness feel comfortable during the trial process.
Information Package for Child Witness
Five refuge centers (addresses to be kept confidential) provide temporary accommodation and supportive services to women and their children who are facing domestic violence or family crisis. They are Wai On Home for Women, Harmony House, Serene Court, Sunrise Court and Dawn Court. Refuge centres accept admission on a 24-hour basis.
Direct application or referral by any organization to refuge centres is accepted.
Website : http://www.poleungkuk.org.hk
Multi-purpose Crisis Intervention and Support Centre (CEASE Crisis Centre)
The CEASE Crisis Centre, operated by the Tung Wah Group of Hospitals, provides comprehensive support to victims of sexual violence and individuals / families facing domestic violence or in crisis. Services include 24-hour hotline, immediate outreaching and short-term accommodation service.
Direct application or referral by any organisation to CEASE Crisis Centre is accepted CEASE Crisis Centre 24-hour Hotline : 18281
Family Crisis Support Centre
The Family Crisis Support Centre (FCSC) operated by the Caritas-Hong Kong provides time-out facility and an integrated package of services in helping people under extreme stress or facing crisis to manage their emotions and seek positive solution to family problems, including domestic violence.
Direct application or referral by any organization to
FCSC is accepted
Batterer Intervention Programme
To enhance the prevention of domestic violence and strengthen protection to victims, the Domestic Violence Ordinance was amended on 1 August 2008 and renamed as Domestic and Cohabitation Relationships Violence Ordinance on 1 January 2010. If a person has been molested by his / her spouse / former spouse / cohabitant / former cohabitant / relatives (hereinafter called "the Other Party"), he or she may make an application to the District Court for an injunction against the Other Party. If the Court is satisfied, the Court may grant an Injunction containing Non-molestation Order. Under such circumstances, the Court may also order the Other Party to participate in an Anti-violence Programme (AVP) seeking to change his / her attitude and behaviour that lead to the granting of such injunction.
The AVP is a psycho-educational programme, provided by non-governmental organisations as approved by the Director of Social Welfare. The AVP aims to reduce the risk of reoccurrence of violence / abuse and enhance the safety of spouses and / or family members of the batterers. The programme consists of 12 to 14 sessions conducted by professionals.
Guide to Participants of Approved Programme under Domestic and Cohabitation Relationships Violence Ordinance can be download here.
** If you wish to apply for injunctions under Domestic and Cohabitation Relationships Violence Ordinance
(Cap 189), please visit the website of Hong Kong Judiciary.
Support Programme for Enhancing Peaceable Relationship (SPeaR)
The Support Programme for Enhancing Peaceable Relationship
(SPeaR) has commenced service since 1 October 2018. It is an enhanced service
from the original Educational Programme on Stopping Domestic Violence (EPSDV),
which is a 6-hour educational programme launched in October 2013.
Name of Cluster Programme: Power up 360
Enquiry Tel : 2899 0019
l Participants can choose to attend the SPeaR in any service cluster according to their needs and preference.
SWD hotline <2343 2255> provides information on welfare services in the form of voice messages or facsimile transmission to callers through a 24-hours interactive voice response system. SWD Hotline social workers are on duty from 9:00 am to 5:00 pm on Mondays to Fridays, and from 9:00 am to 12:00 noon on Saturdays to provide counselling, support and advice and arrange appropriate follow up services for those in-need. Outside the aforesaid duty hours, callers can choose to transfer their calls to the Hotline and Outreaching Service Team operated by Tung Wah Group of Hospitals for assistance from social workers. They may also leave their message on the recording machine or seek assistance from the police.
CEASE Crisis Centre 24-hour Hotline
Family Crisis Support Centre 24-hour Hotline
: 18 288
Family and Intimate Partner Relationship Hotline for Men
: 2890 1830
Harmony House24-hour Women Hotline
: 2522 0434
CEASE Crisis Centre 24-hour Hotline
: 2375 5322
Against Child Abuse : 2755 1122
End Child Sexual Abuse Foundation : 2889 9933
The Samaritan Befrienders
Suicide Prevention Services
: 2382 0000
Where the victim and the offender were living together as members of the same family at the time of the incident, assistance will only be payable under special circumstances (tel. no. : 2892 5220).
2003 (C) | Important notices Last Revision Date : 07 March 2019