Community Care Service Voucher Scheme for the Elderly (CCSV)
Introduction
The Community Care Service Voucher Scheme (CCSV) for the Elderly (the Scheme) provides community care services (CCS) through adopting "money-following-the-user" and "affordable users pay" subsidy mode.
Features of the Scheme
"Money-following-the-user": directly subsidise eligible elderly persons so that they can freely choose and switch Recognised Service Providers (RSPs) under the Scheme, and adjust service items and volumes.
"Affordable users pay": the less an elderly person can afford, the more government subsidy he/she receives.
Mixed mode services: elderly persons can use both day care and home care services at the same time.
Services available within a short time: in general, the SWD will complete the vetting and approval process and issue the vouchers within two to four weeks upon receipt of applications.
Details of the Scheme
The scope of services under the Scheme is similar to the existing subsidised Day Care Centre for the Elderly and Enhanced Home and Community Care Services. The service delivery modes include: (i) centre-based service (full-time or part-time); (ii) home-based service; and (iii) centre-based and home-based service (mixed mode).
Elderly persons may choose any voucher value in-between the ceiling and floor voucher values (both values inclusive) to purchase service packages according to their needs (The ceiling and floor monthly voucher values for 2024-25 are $10,455 and $4,372 respectively).
SWD will take into account the family household income of the elderly person and his/her residing family members to conduct financial condition assessment with reference to the quarterly Median Monthly Domestic Household Income released by the Census and Statistics Department so as to determine the co-payment category of the elderly person. There are six categories of co-payment. Elderly persons are required to pay for the co-payment amount according to the rate of 5%, 8%, 12%, 16%, 25% or 40% of the service package value of CCSV while the government will pay for the remaining amount of the service package value.
Item / Name
Download File
Co-payment Table for the Scheme (with effect from 1 April 2024)
The Voucher Information System for the Elderly (VISE) is a web portal system manned by SWD. Elderly persons might submit application form, calculate CCSV Co-payment Category, real-time check their voucher usages, search for RSPs and confirm their service packages as well as download the monthly service timetable, etc., through VISE.
The elderly persons who have been assessed and recommended for CCS or residential care services (RCS) under the Standardised Care Need Assessment Mechanism for Elderly Services, and are waitlisting for subsidised CCS and/or RCS on the Standardised Care Need Assessment Mechanism for Elderly Services, and are waitlisting for subsidised CCS and/or RCS on the Central Waiting List (CWL) for Subsidised Long Term Care Services without any kind of RCS or subsidised CCS being received may submit an application. SWD will send invitation letters to eligible elderly persons who are newly registered on the CWL.
Eligible elderly persons may click here to download the application form: