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Central Referral System for Rehabilitation Services (CRSRehab)

Service Description 

It manages the central waiting lists of the day and residential servicesManual of Procedures for Central Referral System for Rehabilitation Services - Subsystem for Disabled Pre-schoolers (CRSRehab-PS) (July 2024) (Revised Edition) for people with disabilities to ensure uniformity in referral procedure and service admission criteria. With the exception of community support service to which applicants may approach directly for service, all applications for day or residential services for people with disabilities, unless otherwise specified, have to be made by social workers to this System for reformgistration. 

Application Procedures

Referrals can be made by social workers of medical social services units, integrated family services centers, special schools or rehabilitation service units.  The application is free of charge.

Fees and Charges

Free.

Standardised Assessment Mechanism for Residential Services for People with Disabilities

All mentally handicapped or physically handicapped applicants for residential service had to undergo a standardised assessment arranged by social workers. Only those with confirmed need for residential care may waitlist for or admit to residential service.

  • Applicants assessed to have residential service need will be registered on the waiting list in accordance with the types of residential service matched. 
  • For those assessed to have no residential service need, the referring social workers will refer them for other appropriate services, such as day training programmes or community support services. Applicants may request for re-assessment should their health deteriorate or family condition change in future warranting residential services.

Documents Related to the Mechanism

Item / NameDownload File
Leaflet on Standardised Assessment Mechanism for Residential Services for People with disabilitiesPDF
FAQs on the Standardised Assessment Tool (Chinese only)PDF
Discussion Paper submitted to LegCo Panel on Welfare Services on 21 March 2006PDF

Online Submission

Authorised personnel of recognised referring offices and non-governmental organisations could apply for case referrals, service applications, and registries submission in relation to social welfare services through "The Client Information System (CIS) Online Submission" of SWD.

Enhanced Waitlisting Mechanism

To optimise the queuing mechanism for residential rehabilitation services for PWDs so as to reduce incident of premature admission to residential care services of those PWDs who could maintain living in the community, the SWD has enhanced the CRSRehab by putting in place the "Inactive Waitlisting Mechanism" (IWM) under the Subsystem for the Mentally/Physically Handicapped (CRSRehab - MPH) with a view to fostering earlier admission for applicants with pressing needs.

Starting from 28 March 2023, applicants waitlisting for adult residential rehabilitation services under CRSRehab - MPH are allowed to opt for deferment of allocation of residential placement by transferring to the Inactive Waiting List (IWL) with their original application date retained vide application through their referring workers (RWs).  No residential rehabilitation service would be allocated as far as the applicants are on the IWL.  If the applicants are in need of residential rehabilitation services at a later stage, they may, through their RWs, apply to return to the active waiting list with the original application date and waitlist for appropriate residential rehabilitation services.  Please approach the RWs for more details of the IWM.

Manual of Procedures

Item / NameLanguageDownload File
Manual of Procedures for Central Referral System for Rehabilitation Services (CRSRehab) (September 2016) (Updated in March 2023)EnglishPDF
Addendum to Manual of Procedures for CRSRehab (October 2022)EnglishPDF
Manual of Procedures for Central Referral System for Rehabilitation Services - Subsystem for Disabled Pre-schoolers (CRSRehab-PS) (July 2024) (Revised Edition)EnglishPDF
Addendum to Manual of Procedures for CRSRehab-PS (October 2022) EnglishPDF
Manual of Procedures for Standardised Assessment Mechanism for Residential Services for People with Disabilities (February 2014) (Updated in December 2023)  EnglishPDF

Application Formsform

Item / NameLanguageForms used by Referring Social WorkersForms used by Rehabilitation Service OperatorsForms used by CRSRehab-PS
Central Referral System for Rehabilitation Services - Service for Disabled Pre-SchoolersEnglishNote of ApplicationForm 5Form 1AB
Guide for Completing Form 1Form 5AForm 4
Form 1Form 9Form 6
Form 2Form 12Form 6A
Form 3 Form 7A
Form 7 Form 9A
Form 10 Form 10A
  Form 12A
  Form 13
Central Referral System for Rehabilitation Services - Subsystem for the Mentally / Physically HandicappedEnglishAppendix 2a
Notes of Application
Form 5 
Form 1Form 9 
Form 1D  
Form 3  
Form 7  
Form 10  
Form A1  
Medical Examination
Form
  
Central Referral System for Rehabilitation Services - Subsystem for the Ex-mentally IllEnglishNotes of ApplicationForm 5 
Form 1Form 9 
Form 2  
Form 3  
Form 7  
Form 10  
Central Referral System for Rehabilitation Services - Subsystem for the Aged BlindEnglishNotes of ApplicationForm 5 
Form 1Form 9 
Annex 1 to Form 1
[ Blind Certificate ]
  
Form 2  
Form 3  
Form 7  
Form 10  
Central Referral System for Rehabilitation Services - Subsystem for Small Group Home for Mildly Mentally Handicapped ChildrenEnglishNotes of ApplicationForm 5 
Form 1Form 9 
Form 3  
Form 7  
Form 10  
Supported Employment Training for Persons with Disabilities (SET)EnglishAppendix 2c Notes of ApplicationForm 5 
 Form 1Form 9 
 Form 3  
  Form 7  
  Form 10  
  Standard Agency Application Form (Psychiatrist Report)  

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